Quote:
Originally Posted by entwisi
older sky routers are notorius for this, with pretty much any technology the old restart it and see if that fixes it more often than not does.
if you dont know what IP address is your routers admin page you can find it from the network connection from the network apdaptor properties, look for "default ipv4 gateway" or similar.( unless you are a geek who has set their home network up to use IPv6 in which case you know how to sort it yourself!)
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If its dhcp and she hasn't got a connection this wont work will it?
Ipconfig would have been the same, however the devices have failed to connect and lease an ip, why I advised connect with a cable, if that worked we could then further diagnose the issue