[Margaret Pilkington]

What is Health Line?
Is it a variation of NHS direct or is it the dreaded 111 number you call for emergencies that are not considered 999 calls.
If it is the 111 number, then it does not echo my experiences of it.
I spent one of the most frustrating (and scary) days of my life -( and I do not scare easily)trying to get someone to come out and look at my seriously ill daughter on one of the hottest days of the year.
It took 8 hours for someone to take me seriously. I was passed around from pillar to post, from nurse to doctor, back to nurse...and in the end I rang the hospital ward and it was they who organised an ambulance.
My daughter was then admitted and needed 7 litres of fluid to rehydrate her( and IV meds to stop her from being sick) It was a nightmare.