Thread: BT Infinity
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Old 18-04-2014, 15:04   #12
Gremlin
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Re: BT Infinity

I had problems with BT broadband on Wednesday. The connection was very slow, less then 1mb, and it kept dropping out.
I have an old Cable and Wireless hub and when I installed that I was back around 12mb download speed.
I rang BT and spoke to a guy in Mumbai who did a few tests and said he would monitor it and ring at 2PM today (Friday) which he did. Between us we tested both hubs and he agreed the BT hub was faulty and a new one would be with me in three working days.
He tested my line speed and it was over 14mbs so I am not loosing much between the Wi Fi router and my PC. Both iPad and Iphone were also having the same problem so we established it was the router.
I live about two hundred yards from a BT cabinet which has fibre optic connection and the cable to my house is underground and was put in when the house was new three years ago.

I watch Sky Go a lot on the PC and never have any buffeting so I am content to stay as things are and not go fibre all the way.
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