For attention of patients of Myrtle House Surgery
I have been to make an appointment for tomorrow (Friday)and been told this is no longer possible, I have to ring at 8am on the morning I want my appointment to see if there is anything available. I could also go to the surgery at 8am and queue.
I asked why they had changed a perfectly good appointment system to this and was told that because they had merged with Oswald medical centre they were adopting their system!
The practice nurse is asking patients to write a letter of complaint to practice manager Ann Faddon, in the hope that if enough people do this they may have to rethink this ridiculous system.
If you are a patient at this surgery, and don't agree with this change, please write to Ann Faddon and express your concerns.
JBx
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