Re: Poor Customer Service
Arrghhhhhhhh!!
Yes we've got in wrong and in with all the flexitickets I've sold; I'm sure we've explained to people that you need to "swop" your vouchers for atcual match tickets at the ticket office; not the turnstiles.
Yes we've got it wrong, but we thought that people knew to come to the ticket office first.
The turnstiles operators are all volunteers and were spoken to pre-season to explain the "new" season ticket booklets and the flexi ticket system.
PM me please as somebody has already sent the club an e-mail this morning and this has been forwarded to the SLO to act on.
SORRY 
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