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Originally Posted by K.S.H
You ring your isp and they give you a code (cant remember what they call it) and you pass this to your new supplier and they will then contact BT to go ahead with the change, you might be without broadband for a few days, when i transfered from AOHell they gave me a free dial up account while the change went through but I didnt need to use it.
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You ask them for a MAC code or Migration code.
With regard to entwisi's comments about changing email address, I have had a freeserve address for a few years now, and still use it instead of my Tiscali address, which gets bombarded each day with spam. The only downside is that I have to dial-up to the no-ties account every 60 days, but need a cable as the old one is knackered!!!