[Margaret Pilkington]

10% of the population do not have a smartphone...many of these fall into the category of ‘the elderly’.
Those who do have a smartphone may find that the app is incompatible with their phone due to the age of the phone....the older folk do not tend to upgrade their phones as readily as younger people...they tend to stick to what they know.

To download the NHS app you need to be able to prove who you are...a passport or a photo driving licence needed...a bus pass doesn’t cut it.
Many of those who fall into the ‘elderly’ category will have neither of these.(I have not had a passport for over 15 years and I gave up driving 19 years ago). I have no intention of going anywhere that a passport might take me.
Then come the process of logging in if you have the app.
A thirteen digit password is asking a lot from those who may have problems with a simple password for their Sainsburys app(though many of these elderly will not have that app either)
If you asked my husband what his e-mail address is...he would look at you blankly and direct your query to me....as fo4 a thirteen digit password...he would have no chance with that one.
Taddy has the right idea...if you need to show your vaccine status, the. Use the card that you were given....though as I say...you being fully coveredshould not need to worry about who is not vaccinated.