[Margaret Pilkington]

Have you been frustrated by calling a company and being unable to speak to a human?
I know that I have. You listen to the options, press the numbers on the keypad, but get more number crunching.
I had that experience today in trying to renew my home insurance.
This is how it went….’Thank you for calling Axa(names have been changed to protect the innocent). If your call is about car insurance press 1.
If your call is about home insurance, press 2.

You do this to be told….’if this call is about a claim press 1….if this call is to make a claim press 2.

All the while you are getting more frustrated by not being able to speak to a person.

Well my dear friends, here is a tip.
Instead of pressing a number in answer to a question, press 0#.
This should get a real live person on the other end of the line.

It worked for me this morning.

I hope this tip will help others out there.
Thank you for reading my post….all responses to this will make me very happy.