[Ryewolf90]

I went to Peel House Medical Centre the other week because when I woke my eye was really swollen. I was told there no appointments and somebody said to go to the minor injury dept at Accrington Victoria.

They told me they shouldn't have sent me there as they didn't have any doctors and that I should go to Blackburn or Burnley hospitals.

Anyway after being at Blackburn Hospital for an hour they made an announcement, the upshot was that there was a 21 hour wait to see a doctor. Apparently they had rolled out a new IT infrastructure that had crashed so were having to do everything using paper. They suggested going to Airedale (Skipton), Preston or Manchester hospitals or make an appointment for later.

Another time I called in to Peel House to make an appointment I was told I needed to be outside the practice at 7:40am for when they opened at 8am. I asked about making an appointment for the following week. They told me they didn't do pre-booked appointments any more. Which is a stupid system and it's not surprising that the urgent care dept at Blackburn has such long waiting times because people can't get to see a GP so just go to the hospital.

Peel House rang me yesterday but I was out, they never left a message, I tried ringing this morning but after waiting 30 minutes listening to canned music I gave up.