[garinda]

I do know what I'm on about thank you. I was the Creative Director for a famous fashion store for seventeen years, so I know all about retail law.


You said-[quote]
'Once you say your not satisfied with the Quality jambutty, they have to by law give you a refund wether they say it's faulty or not. Thats part of your statutory rights.'



You are wrong there. It's not your satisfaction with the quality it's about the merchantable quality as Jambutty said, which is totally different.

For instance if you buy a scarf and it says handwash and thats what you do and it falls to bits, you are entitled to a full refund. If you get the scarf home and think the quality of this cashmere scarf isn't as soft as I was expecting you haven't got a leg to stand on.

Moral is buyer beware but know your rights.