Just thought i'd give you an update
This morning i received a letter dated 13.01.07 from British Gas saying that 'they have been alerted by our systems that we have received a multiple payment'. Yeah really - i alerted em on the 21.12.06! 'We have credited your debit/credit card and this will show on your next gas bill and bank statement'. So I rang my bank up to find out exactly when it was credited. Guess when it was credited - 27.12.06!
How long does it take to write a letter thats computer generated?
Its took 2 weeks after theyve credited my account to send the letter. Also when i spoke to them the person i spoke to said sorry we cant credit your debit card it has to be a cheque!
Wish British Gas would make their minds up what they can and cant do!!