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You can find specific information about the railway on this website. The Community Relations section contains our factsheets which cover many aspects of the running of the railway.
Network Rail cannot respond to enquiries regarding train tickets, ticket refunds, timetables, journey planners and running times. For these enquiries, please contact National Rail Enquires on 08457 48 49 50 or your local train operator.
For any other questions about the railway or help with problems caused by the railway, please contact our National Helpline. You can reach us 24 hours a day, 365 days per year on 08457 11 41 41.
You can also contact us at:
Network Rail
40 Melton Street
London
NW1 2EE
Tel: 020 7557 8000
Fax: 020 7557 9000
An e-mail form is available should you be unable to find the answer to your question. Please note that Community Relations cannot respond to enquiries regarding train tickets, ticket refunds, timetables, journey planners and running times. Such enquiries should be directed to National Rail Enquiries on 08457 48 49 50.
For careers enquiries, please visit the careers section of this website.
For technical issues regarding the website please contact
[email protected]. Please note that we cannot answer queries relating to train tickets, ticket refunds, timetables, journey planners and running times. For queries of this nature, please contact National Rail Enquiries on 08457 48 49 50.
This is the website of:
1. Network Rail Limited registered in England and Wales No. 04402220 whose registered office is at 40 Melton Street London NW1 2EE; and
2. Network Rail Infrastructure Limited registered in England and Wales No. 2904587 whose registered office is at 40 Melton Street London NW1 2EE.
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