[Bonnyboy]

Originally Posted by Lilly

My mum complained and the Group Manager was brought from Manchester to look at the damage to her crowns. She got an apology from the manager and the re-work done by another dentist (who has now left) for free. The dentist in question is still there though and from what my hubby heard in reception last week, he hasn't improved his techniques.

Name the dentist, it could well help others avoid what your family have had to endure. A trip to the dentist is harrowing enough when the dentist is competent.