Accrington Web - View Single Post - Damm you Dell!! or actually Well Done!!!!!!

entwisi · 13-05-2008, 10:36

just bought a new laptop and decided that as I have no real use of windows I would attempt to get a refund for teh Vista that came bundled. Armed with hours of reserach of how people had fought long and hard to get it refunded I picked up the phone ready for a fight.

American voice
"Let me put you through to a colleague who can help you Sir"

Irish voice

"I believe you want to return your Vista for refund"

me

"yes, as it says I can in teh EULA"

Irish bloke

"thats not a problem, I'll get it credited back to your debit card Sir, Anything else I can help you with?"

me

<fx: dumbstruck>

"No, thats brilliant, Thank you!"

So WELL DONE DELL!!!!!!!

13-05-2008, 10:36	#1
entwisi God Member Join Date: Apr 2004 Location: Up Bash Posts: 7,827 Blog Entries: 3 Liked: 44 times Rep Power: 4389	Damm you Dell!! or actually Well Done!!!!!! just bought a new laptop and decided that as I have no real use of windows I would attempt to get a refund for teh Vista that came bundled. Armed with hours of reserach of how people had fought long and hard to get it refunded I picked up the phone ready for a fight. American voice "Let me put you through to a colleague who can help you Sir" Irish voice "I believe you want to return your Vista for refund" me "yes, as it says I can in teh EULA" Irish bloke "thats not a problem, I'll get it credited back to your debit card Sir, Anything else I can help you with?" me <fx: dumbstruck> "No, thats brilliant, Thank you!" So WELL DONE DELL!!!!!!! __________________ Ian Technical God, No 1 Geek And Linux Guru Have you seen my Flickr pictures?