On the contrary virgin media have been very good to me .
we have tv,phone,and broadband and for the last 4 months the billing system has been getting it wrong i just thought they had changed our package and when i had a modem problem about 3 months ago i rang there tech centre and was told all bills where up to date i thought they had turned my broadband off .
anyway got a letter saying they had just upgraded there billing system and found out i had not been billed for my broadband for 4 months but as it was there fault they would not be requiring the money for it and i could have the last 4 months for free.
