Thread: Ancestry?
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Old 25-08-2008, 17:24   #13
hedman2003
Full Member
 

Re: Ancestry?

I've had mixed issues with Ancestry, I did the free trial and after 12 months received amn e mail saying it was due for renewal and my credit card would be debitted, I did send an e mail to say I didn't wish for it to be renewed. Unfortunately I changed my ISP and got a new PC and couldn't prove I'd sentthe e mail.

I wrote to my credait card provider to request a refund but they were less than helpul and i didn't get anywhere

the next renewal came through this year which initillay came out of my credit card however I did contact the company direct and they arrangd a refund
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