Quote:
Originally Posted by lancsdave
Whatever happened to customer relations ? It obviously suits the bus company ( I'm guessing they are obliged by law to offer reduced fares, but I may be wrong ) to ask all people who are entitled to reduced fares to have a pass, it saves the customer hassle and the driver hassle. But why do some people have to pay for it. Rossendale transport issue one free of charge, why do greedy companies like Transdev, who not content with running a monopoly, also have 'extras'.
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I disagree with the monopoly, but I think it would be better comparing it with another private bus company. Rosendale Transport is wholly owned by the council and are likely to be in a different financial situation.