I bought a laptop 2 months ago, second hand from a shop in accrington (wont mention which one but it is an independent one not a chain store).
When i bought it the guy told me it was in mint condition.
Got it home and discovered the battery was knackered and would need replacing (laptop only works when plugged in - kinda delates the purpose of a laptop if i cant move around with it
), went in 2 days later and he said he would order me one (still pestering him and still waiting for this battery).
Then this morning i switched the laptop on only to find out that the laptop wont even open windows because the copy of vista installed on it is not genuine
.
I have noticed in his shop a sign that says no refunds only exchange, is that legally binding or can i demand a refund on the basis the laptop was not as described??
The laptop was supplied with a 30day warranty which obviously has expired but i still have the reciept, and a 2nd reciept saying im waiting on a battery got this when i noticed the warranty was almost up as i had a feeling the guy was gonna mess me around.
Any advice???