Quote:
Originally Posted by Speedy
I bought a laptop 2 months ago, second hand from a shop in accrington (wont mention which one but it is an independent one not a chain store).
When i bought it the guy told me it was in mint condition.
Got it home and discovered the battery was knackered and would need replacing (laptop only works when plugged in - kinda delates the purpose of a laptop if i cant move around with it  ), went in 2 days later and he said he would order me one (still pestering him and still waiting for this battery).
Then this morning i switched the laptop on only to find out that the laptop wont even open windows because the copy of vista installed on it is not genuine  .
I have noticed in his shop a sign that says no refunds only exchange, is that legally binding or can i demand a refund on the basis the laptop was not as described??
The laptop was supplied with a 30day warranty which obviously has expired but i still have the reciept, and a 2nd reciept saying im waiting on a battery got this when i noticed the warranty was almost up as i had a feeling the guy was gonna mess me around.
Any advice??? |
I would be straight back in with it, you must be able to come to some agreement you are happy with.
When you say wont open windows, how do you mean? Did you get a warning or message stating Vista was not genuine?