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Re: Refund or not?
Just a quick update on this.
Sent a letter to the shop via recorded delivery. Checked on its progrss (finally found the reciept from post office with reference number, dosey me misplaced it). And they have left a "while you were out card" with the shop and its waiting at Accy post office for him to collect.
Gonna ring consumer direct again in a few days to find out what i should do next.
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