[Margaret Pilkington]

I just think that it is unfair to post such comments if he hasn't given the hospital the opportunity to hear his complaints first.
The complaints process is there to be used, it is there so that the hospital and the ward concerned know their failings, and have a chance to respond to the criticism levelled at them.

Hospitals are not quiet environments....there is always something going on.......and sleeping isn't enhanced by having someone in the next bed snoring, f@rting, or needing a commode in the middle of the night(or worse...the crash cart)........I worked there for almost 30 years and although some of the trolleys had wheels that squeaked, I never saw a trolley with square wheels.....that is why today, they try to get patients home to their own environment as quickly as is safely possible.