Quote:
Originally Posted by Atarah
and, another "grump" before I set off for work. Yesterday went to the furniture store HARVEYS at Blackburn, saw a sofa which I quite liked, asked about delivery time etc (yep, this particular one WAS one which could be delivered BEFORE Xmas! Yippee!! NOT a 10/12 week delivery). They then casually mentioned the delivery charge would be .........£59!!!! WHAT!!!!!
BRING BACK BARNES SHOWROOMS OF ACCRINGTON, where you could see a sofa (suite, whatever) - and have that very one delivered to your home, within the week.
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I had exactly the same thing last year when I wanted a bed. Because of my circumstances I use the telephone a lot if I want to buy anything, I look things up on the website then talk to the salesman over the phone. When I did this last year I got a pathetic response from this numpty (sorry sales teenager) who didn't seem interested when I told him that when it was delivered they would have to take the old bed out,(not take it away, just put it outside) oh we can't do that, was the response. So I just said you have the chance of a decent unsolicited sale, you don't even have to sell the bloody thing to me as I want it and you're turning your nose up at it, think you'll go a long way in this job young man. Sometime later Joan rang the same store, spoke to the manager, sorted everything out even arranged a delivery time, because I was in hospital, job done