Quote:
Originally Posted by cashman
Is that not another reason they can get away wi incompetence? people not really blaming the staff.! who mislaid the cheque? fresh air freddie? also who never rang back a couple of times after saying they would? yer saying not providing a service to a customer aint there fault. ridiculous.  |
In retrospect, you are right Cashy ... she was more angry at the bank than the building society. I suppose I am too kind to people in making excuses for them. ... just that you hear so much about redundancies and the staff that is still there being loaded with their past colleagues' work.