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Originally Posted by sparkie
Don't get me wrong MrD I'm not complaining at the new charges as such just the notification method that left me with a big bill!! Just for the sake of information I can let you know that the bank have not been back to me regarding this either, despite their promise.
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RBS does text alerts like Halifax do. I know it wont help you now but could in the future.
This is from there website
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You can change your free text banking services at anytime. You could for instance choose a different day and time to receive your weekly balance updates or amend the upper and lower limits which prompt your limit alerts. Text banking only customer? Manage your services here
Mobile phone banking application customer? If you’ve downloaded the application, you’ll need to manage your text banking services using your mobile phone. Click on the RBS logo on your mobile, enter your Passcode, click on the relevant account and select ‘text services’.
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