[Margaret Pilkington]

I am a contributor to Tripadvisor......they take fake reviews very seriously.
I think it is highly likely that the hotel had not kept tripadvisor up to date with their occupancy.
It seems that some people are telling hotels that if they don't give them discounts or room upgrades then they will post bad reviews on tripadvisor....this can be very detrimental to their business.
I have read some really bad reviews of hotels, and yet when I have visited I have been very satisfied with both the service and the hotel in general.
There are some people who want five star service for no star prices.
In this life you get what you pay for. There's nowt fer nowt.