Quote:
........every dissatisfied customer will tell something in the region of twenty people of their unhappiness with a service.
You have just told all of the world......
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Thanks for the response margaret but the damage was done on the day. the reason i went with this company is because i wanted to give my custom to a local company as i live in the area and thought to do this first.
as you quoted above this is the only way to deal with it.