Re: broadband?
 

Just moved over to Toucan (Pipex own them too) not too impressed at moment but will let you know how things go.

was with AOL and sometimes wish we hadn't changed as hidden charges a pain with toucan!!!!!!!!!!!!!!!

Re: broadband?
 

is that on cable i take it!!?? im with virgin media, and i get 8mb but its landline

Re: broadband?
 

Yes its a cable connection and yes its 2mg not 4 but is fast enough for what I require it for.

Re: broadband?
 

what do u get on the tv package?
£20 a month not bad yer know!;)

Re: broadband?
 

On sky broadband 10.00 month for up to 16 meg





Tracey :Banane45:

Re: broadband?
 

Re: broadband?
 

Plusnet: Broadband Your Way on a 8M link. Four options.

Option 1: £9.99/mth includes 1G of traffic. Can buy more.
Option 2: £14.99 includes 8G of traffic

I downgraded to Option 1 as I use between 1&2Gig/mth.
For new users, there's a 90day trial. It's free to switch in.
And it's free if you leave within the 90 days.

The USwitch website recommends them. If you're feeling kind mention 'jacana' as the referrer (that's me).

Re: broadband?
 

we have changed to virgin got broadband and unlimited phone calls on seperate line for £20 no 08 numbers or mobile after 59 min you hang up and then redail on your phone calls

Re: broadband?
 

i want broadband - also need a phone line setting up is there a package that does that

Re: broadband?
 

I changed to sky quite some time ago.. £5 quid for broadband and £5 quid for unlimited calls 24/7 Works well :)

Re: broadband?
 

do you already have sky tv?just wondering why so cheap

Re: broadband?
 

I hate sky we enquired about the see,speak,surf package and asked if we get a new box because we are entering into a new 12 month contract and they said oh yes you get a new box, they sent the broadband and it was the worst we just had problem after problem with them we called them to find out where the new box was and the lady said what new box your not getting a new box because you are an existing customer daddiboo said well what happens if my box breaks after the first month they said well you will have to buy a new one!

She said the offer is only for new customers only he said well what if i cancel and re-start she said well you will have to use your old box, he said well what if i cancel and re start in my partners name and she was cheeky enough to say well it still wont be your box it will be your partners box wont it (oh my god now thats what i call customer service!).

He got nowhere with that call!

A couple of days later a summary of costs came and as far as daddiboo was told from sky it was going to cost him £36 a month the £26 advertised see,speak,surf and £10 to add sky sports when the sumary came through they wanted £62 set up fee and then nearly £60 a month as they had just set us up for the top package on everything even though we didnt want that so we promptly called them and told them to cancel it all and we will go somewhere else!!

The customer service with sky is naff when we first got it the kids were messing with the remote and ordered a few films to start at the same time but all on different channels when we got the bill and called them they basically said well tough not our problem you still have to pay even though we pointed out that we phisically cannot watch all these films on different channels at the same time!! we ended up paying im sick of getting ripped off by people!

Re: broadband?
 

my changeover was perfectly simple and sky was a great help... i am an existing customer...

I ahve changed broadband supply a number of times ..been on broadband for years.. was the second person in accy to get it.. i know that because in them days bt had to come out and install it for you and they told me i was only the 2nd they had ever done... I got it on cheap to freeish trial for about 6 mths before it was released...

anyways quite a few providors later and now on sky.. it was the easiest changeover of them all... had it ages and works perfectly...

as with everything in life.. someone will have a horror story... my good experience might be the odd one out... dunno..

Re: broadband?
 

I was on Homecall which is now pipex I get Broadband and free 90 min (hang up and redial if U need longer) phone calls 24/7 to national landlines for £25 + line rental is cheaper than BT.
But what Ps me off is when downloading torrents it still never exceeds 60kbs anyone know why that is ?
Apart from that its not bad but changing is such a pain anyway.
I don`t have sky. Who needs that much TV when half your life goes on Accyweb ?

Re: broadband?
 

And will shortly become Tiscali. Quick panic :D