BT Broadband
 

I'm on Option 3. I've just got the hub phone today. I'm not a techie, I don't understand half of it but if I'm paying for it I want to use it to the best of it's capabilities.

Right for starters, why does it have to run on 2 different telephone numbers? Does this other telephone line only give me access to the free evening and weekend calls?

What is Softphone? Would Ibe likely to use it as just a normal home broadband user? Is it like Skype?

Also, I think I'm getting a laptop for Christmas, the hub is wireless enabled, how easy/hard is it going to be to get it to work with the hub?

Got loads more questions but that will do for now

Thanks for any help :)

Re: BT Broadband
 

Wtf is the hub phone cos dont look like im getting it altho my option 2 has same capabilities as option 3 just without the freebie LOL

Re: BT Broadband
 

Not on BT for ADSL but I would guess its a VOIP service so your 'second' number is a virtual number that is purely for VOIP incoming calls.

Wireless is a piece of cake, at worst you pm your friendly local techie and he'll pop round and set it up for you in minutes.(the issue with networks is that people don't (want to) understand them so it confuses them, once you understand them they are very easy to work with)

Re: BT Broadband
 

Yes VOIP service rings a bell. It juse seems funny that they have given me yet another phone just to make free evening and weekend calls. I just assumed there must be more to it than that.

Your a little love :) I'll have the pm to you by 9am Christmas morning can you be round by 9.05 ;) ....... only joking though I am an impatient sod lol! :D

I'd love to understand it, I just don't. They could be speaking to me in Swahali for all the sense it makes to me :o

Re: BT Broadband
 

Do you really not know ? :cool:

Re: BT Broadband
 

:rofl38: least im not the only impatient sod about then;) :D

Re: BT Broadband
 

:rofl38: :rofl38: :rofl38: omg pmsl!!!!:D

Re: BT Broadband
 

:eek: Don't you be such an impatient madame! I only got mine today and I registered for it before you ...... yours will be on it's way ;) :D

Re: BT Broadband
 

:rofl38: well i hate waiting LOL:D Did u get an email or letter to say it was coming - cos i dont know if im going to get one or not:confused:

I would love to be a fly on yer wall with above comments further up ^^^ :rofl38:

Re: BT Broadband
 

Nooooooo Can you tell me what it is please Uncle Dave :unsure8:

Re: BT Broadband
 

Nope just had the post man banging on the door this morning ...... no bills so I gratefully took the phone without slapping him :D

Re: BT Broadband
 

PMSL!! u just reminded me ....lol.... my bro got his bt internet stuff yesterday same package as u, but dosey BT only sent him a cordless phone not the one that plugs into phone socket but its twin only without the main one :rofl38: so he cant use his phone atm lol

Re: BT Broadband
 

Just thought of a way to earn a fortune, on call PC setups and troubleshooting, Xmas eve and Xmas day. Now how much an hour do you think I can get away with :D

Re: BT Broadband
 

Oppps lol! BT's mistake is our cause for laughter ...... :rofl38:

I tell you I'm fed up with all the phones in this house now, I nearly have as many phones as remote controls! :( God imagine them all going off at once it would be deafening!!

Re: BT Broadband
 

LOL!! shhhh blimey i know what one techy is per hour & geez to call him out on xmas day - double time ----- errrrr frightening amount :eek: :rofl38:

Re: BT Broadband
 

You can make do with a glass of sherry and a mince pie, if it's good enough for Santa it's good enough for you ;) :D

Re: BT Broadband
 

PMSL!!! i hope each sounds different or it will send u crazy if that happened LOL

Re: BT Broadband
 

:rofl38: now thats a good point ..... mmmm would he settle for that i wonder:rolleyes: :D

Re: BT Broadband
 

I wonder what noise a mobile phone makes if it rings at the bottom of the toilet?? ......... :rofl38:

Re: BT Broadband
 

If he's a contractor it's because he is extra special at his job and can command top rates. :)

Re: BT Broadband
 

I would need to book you in to one of my weekly group sessions. No charge is made for attending and the bonus is you get to learn all about dongles as well :D

Re: BT Broadband
 

Sorry if I appear a little off with this comment but why have you bought something that you don't know what it does?

You will now have 2 phone numbers. Your old BT number and your your new VOIP number. Why you need 2 is because BT has not pulled its finger out and sorted out porting landline numbers to VOIP providers. This is because they are a set of laxy *****. I think the real reason is that they would loose a lot of customers. After all for £7.99 +VAT a month I can make unlimited calls to landlines within the UK and several other countries 24 hours a day using my Vonage VOIP service. I am only using BT to provide my Pipex broadband and old incoming phone line. I intend to move to NTL for broadband soon. I will still have to pay BT £9.99 a month just to keep my old phone number as I cant port it to Vonage. I can port it to NTL so why not Vonage. As soon as I can port my old number to Vonage BT will loose me altogether and my only phone connection will be VOIP over an NTL broadband connection. So you can see why BT are being a little slow.


Rant over, back to your phones :)

You can phone from and receive calls on either. You need to find out what you pay for on each phone line so you can work out which to use when and even if you will be saving money or not. You can also make or receive 2 calls at once because you have in effect 2 phone lines.

Re: BT Broadband
 

:rofl38: im sure u will tell me when u have tried it pmsl!!:D

Re: BT Broadband
 

......... :rofl38:

Dingle Dongles? :D

Re: BT Broadband
 

Is that why:rolleyes: i wonder if u get your moneys worth then:D

Re: BT Broadband
 

Oh aye;) so whens the next meeting & do u have to bring your own dongle:rolleyes: :D

Re: BT Broadband
 

Because the hub looks pretty :D


I thought this was the case but thought surely not that would just be silly ...... obviously it is :rolleyes:

OH FFS! All abit of a farse really isn't it! So that means more pi**ing about !!

Re: BT Broadband
 

Orange also have the same system, you plug a phone in to the Livebox they supply and it's an extra line. Despite the hassle factor it's a good idea to learn the number and provide it to any business you have to deal with, that way you know not to answer the phone on that line :D

Re: BT Broadband
 

LOL now thats an idea tinks hehehehehe:D

Re: BT Broadband
 

Add my darling sister onto that and you got a pretty good plan there Dave! ;) :D

Re: BT Broadband
 

Which one tho tinks u have 2 :eek::D

Re: BT Broadband
 

......... and a copuple of mates ;) I got a new phone number for you to use Mel ......... :D

Re: BT Broadband
 

PMSL!!!!!!! whats that ............ 999 fire service:D :D :D :D :D oh yeh :D

Re: BT Broadband
 

hi, well iv'e come off b/t broadband & option 3 & gone on talk talk free broadband phone calls the lot for £20-99p Google Page Ranking month ....saving me £65 Google Page Ranking month....yes i was screaming for 2 weeks when i first went on talk talk but now im very happy ...plus my belkin wirless router connects to my susans too.

Re: BT Broadband
 

Well well a complaint has gone direct to bt by me, just rang with regards to tinks' query above, a] dont understand the 2 numbers jobber, b] im on option 2 altho i can use this broadband talk to get the phone that goes with the hub as in the adverts i have to pay £50 :eek: which if i paid an extra £4 a month for option 3 i would get the hub phone for free - which i think personally is a huge rip off to get people paying over the odds for download limits that they may not even use!!!! Well the lady i spoke to wasn't forth coming with explanations as to what i actually do get but insisted that the broadband talk is a free service [ermmmm only eves & weekends for a set period & will charge fee - so not free really] All this is this is a load of bullcrap to get people to go & pay full whack as far as i can see!!

Well this woman couldn't explain to me what i get or answer reasons for having 2 no's - the silly woman told me when i said the parlarvor of switching phones over that i could lose calls on my landline etc she said well give em all my new one so i wont need to have calls on my landline----- doh!! stupid woman!! & the best of it was when i asked her to explain the option 2 benefits she hung up or cut me off!!!!:angry: so i havve just submitted a complaint by mail to BT - so exactly a great customer service really, usually they will warn u if u are being abusives or difficult that to calm down or we'll hang up - BUT i wasn't even being abusive i only raised my tone slightly cos she was confusing me more & not being helpful at all & im proud that i watched my launguage - so cant understand why she cut me off - how rude!!!

Re: BT Broadband
 

Even more confused now hehehehehehe, bt got back to me explained that the BB talk will work with ordinary house phones - which it does but when someone rang my landline - both phones rang :eek: yet my bb talk has a different no & connected to hub. Now why do i need 2 phones then if it rings regardless ?????

Re: BT Broadband
 

The joys of BT :D. To make it worse they will now try and rip you off for watching TV over your broadband. On their website it says you need BT Total Broadband to get it.

Re: BT Broadband
 

MM tell me about it mind u cant get worse than sky for ripping u off either, but bt can sod off till its free connection - not paying £90 for it, i told them off earlier for being too mis-leading & over dramatising their ads & the confusing website with the crappy small print lol:(

Re: BT Broadband
 

I heard something about it on the news this morning but as soon as anything techie is mentioned I start day dreaming about .... flowers ... rainbows ... fluffy pink pillows :D

Got Sky, so I can't see me wanting Bt TV (it has a ring to it though ;) )

They sent an advert offering a mobile too, I think it said free for the first 6 month then £42 from the 7th month onwards ....... I just said HOW MUCH!! Then binned it. Extortionate and no were near the tariff I get now

EDIT: I recycled it not binned it ;)