Accrington Web - Cut Off

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janet

21-02-2005 13:00

Cut Off

I am on wanadoo broadband and if i answer my land line phone i get cut off the internet and have to reconnect. Does anyone know why this happens?

MITZY

21-02-2005 13:30

Re: Cut Off

When my brother went on wanadoo he had the same problem I think he needed to make sure he had a filter on every plugged in phone

entwisi

21-02-2005 13:31

Re: Cut Off

Have you got the microfilters installed? You need one on each 'phone' or extention.

Ian

WillowTheWhisp

21-02-2005 13:35

Re: Cut Off

Wannado should tell you that when you apply for Broadband. If you have an answering machine plugged into a separate doodah you need a filter for that too.

janet

21-02-2005 14:42

Re: Cut Off

Thanks very much for your help, i have sorted it out now. I wondered why i had two filters. I'm a bit on the thick side, don't you know. lol

WillowTheWhisp

21-02-2005 21:25

Re: Cut Off

:) Glad you got it sorted out. Nobody is thick if they aren't told about something they've never had any dealings with before.

vorlon24

21-02-2005 22:21

Re: Cut Off

It should tell you in the literature that you need a filter for each and every socket (including Sky, apparently).

panther

15-05-2005 19:29

Re: Cut Off

Quote:

Originally Posted by janet

I am on wanadoo broadband and if i answer my land line phone i get cut off the internet and have to reconnect. Does anyone know why this happens?

yeh cuz its soooooooooooo CRAP, its always disconnecting:(

Bagpuss

15-05-2005 20:58

Re: Cut Off

Quote:

Originally Posted by panther

yeh cuz its soooooooooooo CRAP, its always disconnecting:(

I've been on for over 6 months now and I've never been cut off, it does tell you to make sure you have enough filters for all your sockets, if I were you Pather I'd make sure you check your set up first.

panther

20-05-2005 12:53

Re: Cut Off

eh? what? im not with wanadoo, because its sooooooooo crap, thats wot i meant :)

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