Public Holidays ?
 

Does anyone know why our illustrious council of excellence can dictate that public holidays are different to eveyone elses ?

We have a query with the council tax at the moment, rang the call centre who are working but there is a problem they can't resolve and it has to be referred to head office. That will have to wait until 5th January when they re-open :confused:

So when did 29th/30th/31st December and January 2nd become public holidays ?

Re: Public Holidays ?
 

None of the Council gyms are open up here(Glasgow), over the festive period.

A law unto their own.

Re: Public Holidays ?
 

Are you all mean slave drivers from the Dingledome:D

Re: Public Holidays ?
 

Not at all, but will I get a refund of my council tax for the 4 days they aren't working, or maybe even half a refund as some of them are working ;)

Re: Public Holidays ?
 

I think like most EMPLOYEES they are allowed statutory holidays dave, well they are most places, maybe it ain't caught on in Burnley yet:rolleyes:

Re: Public Holidays ?
 

Got a problem with my council tax.I'll get round to it one day or not.:alright:

Re: Public Holidays ?
 

....and in Scotland you'll be hard pushed to find anyone to deal with any queries until well after Burn's Night.;)

Re: Public Holidays ?
 

For some strange reason some of our staff thought we were closed from 24th Dec till 5th Jan! :rolleyes:

Re: Public Holidays ?
 

Perhaps they got you and Peter Britcliffe mixed up. :D

I'd be careful if I were you, some of your staff may be applying for the cushy numbers at Scaitcliffe House ;)

Re: Public Holidays ?
 

I`ll bet the payments department is open................:rolleyes:They`ll take your money but if you are after some back........................:(

Re: Public Holidays ?
 

And those statutory days would be 25th 26th December and the 1st Jan. Any extras should be taken from annual leave but there should always be staff in on the non stat days to sort out problems and answer queries.

Re: Public Holidays ?
 

How do we know that the staff haven't had to use their annual leave? :confused:

I don't know whether they do or not.

Re: Public Holidays ?
 

In that case then management should be reprimanded for being unable to organise staff rota's and holidays ;)

Re: Public Holidays ?
 

I work in a call centre and we are operating on a skeleton staff until 5th Jan....and by that I don't mean only the thin staff are working LOL :D

I think the council call centre should be open with skeleton staff and the rest using annual leave. Someone should be there to deal with queries.

Re: Public Holidays ?
 

I did not say they were not using annual leave - not all of them should be allowed to be off at the same time though.

Re: Public Holidays ?
 

Agreed. :)

Re: Public Holidays ?
 

Yea Rindi about 3rd or 4th Feb I would think, so the calendar looks like Hogmanay celebrations 1st Jan to 14th Jan, preparation for Burns Night 15th Jan to 25th, recuperation until 5th Feb:D

Re: Public Holidays ?
 

In addition to the bank holidays there are other days designated as stat or extra stat hols which are not part of annual leave therefore it is not taken as annual leave, however I agree if it is not there must be staff on duty

can't find on the HBC website any reference to opening hours at Christmas

Re: Public Holidays ?
 

see i'm learning all the time, never knew you were "Indian" Lilly.:D

Re: Public Holidays ?
 

LOL I'm not. :D

I work in one of the few call centres that are still in this country.

Re: Public Holidays ?
 

Never realised your sir name was Patel Lilly:D