Too Secure?
 

Just paid a monthly bill online, details are saved and all I have to do is press pay.

At least that's what used to happen, then as added security my bank added an extra feature, give us a password and we will ask you a security question.

O.K. so months ago I did this, now every month I'm transferred to my banks security, and they'll ask give us the 2nd, 23rd & 455th digit of your password.

This I duly do, only to get told in bold red letters that I'm incorrect, I then re-enter the letters after carefully double checking on my fingers and yes I was right the first time.

Again I'm told I'm wrong, again I enter the digits not only am I wrong, but this time I am scolded and told to continue by entering all my card details again then creating a new password.

So thinking logically I enter the password I thought it was after all if it was wrong when I tried to use it before it will be right next time I use it.

Up comes another nag screen telling me I'm not allowed to use the same password that is already in use, so I have to change it again, then once I've done that the money is taken from my account and put through to the one I wanted to pay.

To prevent this frustration happening next month I then go to my account details and change the password back to what it was before, sorted I think, only it isn't, I know I will have this problem again with the next bill I want to pay.

Sometimes I think on line banking can be a little too secure, anyone else have this problem.

P.S. Just a quick message to the mod's I know I've put this in general chat, if you think it should be in questions and answers please move it now before I upset a female member for being allowed to stick it where I like just as any other member would.:D

Re: Too Secure?
 

I have had that problem and have been locked out a few times. At first I was fuming but since that time realised that it is needed. There are that many dodgy people and programs (being polite) around that I accept this pain knowing it keeps my money safe. Cyberspace is a dangerous place and the dodgy ones will always be trying to find ways to get at your money so the banks try and stay ahead. Mine has its own message that asks me to update their protection attached to the site to be sure it is secure. The thing is though are they ever really secure?

As for it being moved I dont think it should as a lot of people use online banking even at a basic level and might be able to give insight or help.

If it gets moved bribery might be needed. ;):D

By the way at least these red letters aint that bad.

Re: Too Secure?
 

better safe than sorry..

Re: Too Secure?
 

Thought it was only me, am sick of keep having to change me password.:(cant understand it, if someone had nicked yer card, they sure as hell would NOT pay your bill wi it.:rolleyes:

Re: Too Secure?
 

I have moved this thread from general chat as it is a question
can members please check the section they are posting a thread in and use the appropriate section on the site thanks.

Re: Too Secure?
 

Aaaaaw! Sulky, Sulky, Sulk, Sulk! whimper, snarl, why me? Oh God, why me?

Life is so unfair.

Think I'll dash off and read the rules that don't apply to me 'cos I'm special!
:(

Re: Too Secure?
 

The rules apply to ALL members including ROY i slapped Roy's hands once for posting in Russian:D

Re: Too Secure?
 

I use LloydsTSB which operate the password system, I haven't had any problems at all with my account and I use it on a regular basis, however I do change my password on a regular basis without being prompted to do so

Re: Too Secure?
 

There's always one isn't there?

What are you doing posting something about the actual thread?
:D

Re: Too Secure?
 

Dunroamin:D

Re: Too Secure?
 

Oops I keep forgetting we have rules :rolleyes:

Re: Too Secure?
 

I know it is a bind, but the banking fraternity remind us that it is in our own interests to change our password periodically, for security reasons and to thwart those inscrutable bar stools who try to rob us.

I had to laugh Less, I thought it was only me who had to resort to fingers to check I had got the letters and numbers right........I am glad I am not alone.

Re: Too Secure?
 

Only for those that need them,

the rest of us can get away with murder!

(Check your wallet, last time we met I slipped a free pass card in there).

P.S. So long as you don't use it, it gives you the full rights of an accyweb executive just like what I've always been able to use.

:rolleyes:

Re: Too Secure?
 

Excuse me for my interference sir .. I have a story.

In August .. got E-Mail from my bank re. this ... 'cause like your goodyerself (nah just yerself) forgot all about it too, until I was asked for this on an ancestry site in December. Didn't particularly read this as thought was some sort of club to join ... said 'no thanks'.

Next time I went on this site ... I had realised what it was all about ... so signed up my present details (well, after forgetting and renewing my password). They refused my payment quoting that this member had notified them that they did not hold a security pass ... :( They still will not let me on.

Re: Too Secure?
 

And took a tenner out at the same time :rolleyes::D