Originally Posted by hairylee (Post 1002556)

Hello everyone, we've returned home from work this evening, to find our bin hasnt been emptied and a sticker on it saying overweight! contact customer services, firstly the number on the sticker wasn't in use any more, luckily it gave a replacement number, but council offices were closed, note advises remove surplus waste and we will collect it on next collection!!:dflam:
The bin is already full, and that would mean a months rubbish, and you know what it boils down to, they wouldn't give us a green bin because apparently the area doesn't have gardens that warrant a green bin however when I weeded front and back the bin was nearly full, I have been super careful to recycle everything to reduce the rest of the waste we threw away last week. to make sure the lid closed, I cannot physically empty the bin as it is green garden waste, which will have started to multch down, since 2 weeks ago. I really don't know what to do??

I think my bin now has issues as they said it needs to go on a diet!!:eek:

You can't blummin win!!

I try to do everything by the book as they ask and where do they expect me to keep next 2 weeks rubbish??

Originally Posted by hairylee (Post 1002569)

I am a woman, and I put the bloody thing out, cheek is that they shifted it to the opposite side of the back alley after they stuck a sticker on it, grrrr!

Originally Posted by hairylee (Post 1002556)

I try to do everything by the book as they ask and where do they expect me to keep next 2 weeks rubbish??

Originally Posted by annesingleton (Post 1002607)

I agree, we took a load of bottles to the site and the bottle banks were full - we were told to chuck them in a skip full of hard core and assorted other rubbish. I personally think that this recycling business is a joke. I know it's not a popular thing to say and I'll possibly get a lot of flak but I truly believe we're all being had!

Originally Posted by jaysay (Post 1002685)

Ho come on Anne we've just had a load of new BIGGER SACKS OF MANY COLOURS delivered through our doors together with the bumph telling us what a starring job is being done with recycling, keep the faith:jimbo:

Originally Posted by hairylee (Post 1002556)

, they wouldn't give us a green bin because apparently the area doesn't have gardens that warrant a green bin

Originally Posted by Neil (Post 1002720)

I must have a look at those and see what they are for, if I can find them

Originally Posted by Neil (Post 1002720)

I must have a look at those and see what they are for, if I can find them

Originally Posted by Less (Post 1002798)

I did what I always do with unsolicited junk mail/offers, into the recycling bin/bag they go without being opened...

Did I make a mistake?
:)

Originally Posted by Less (Post 1002798)

I did what I always do with unsolicited junk mail/offers, into the recycling bin/bag they go without being opened...

Did I make a mistake?
:)

Originally Posted by jaysay (Post 1002879)

But how are you going to recycle your batteries Less:eek::eek:

Originally Posted by Neil (Post 1002921)

How can they be sure it was you that filled their bin up and made it so heavy?
Once you put HBC's bin outside at 7pm the night before collection day you have no control on what other people may or may not put in their bin. For all they know you could have been away from home and only had 1 bag in it when you put it out and someone else could have filled it with bricks

Originally Posted by cashman (Post 1002923)

That happened to us couple of years back, Twas the chavs 2 doors away,luckily i was in yard having a fag,after putting it out, so heard him, i assure yeh he aint been near our bin since.:D

Originally Posted by Neil (Post 1002926)

Its not your bin, its HBC's bin. Thats what they have reminded people on here about in other threads.

Originally Posted by katex (Post 1002987)

Just wondered how the bin men judged it to be overweight. Is there some sort of indicator on the lifting gear of their wagon ?

Originally Posted by Ossy Warrior (Post 1003344)

A similar thing happend to me.

We are first collection and missed the binmen by 10 minutes, they arrived about 07:45.

I rang council at 9am, they say nothing they can do but we can put up to 4 extra binbags out next delivery. so we are a family of five, seven when me 2 children come and stay at weekends. we have a very full bin as you can imagine. my son is only 1 so we have nappies in there aswell.

My question to them is where can I store the 4 bin bags over the 2 weeks so that the local cats don't rip them apart and we then have rats? the only answer I got was "take it to the tip yourself"

This is the kind of customer service we get for £1200 a year council tax!!!!

My fault as I missed the bin but they need a proper procedure for if people don't get there bin emptied, they expect people to wait 4 weeks for there bins to be emptied is stupid.

Originally Posted by jaysay (Post 1003381)

Not wishing to sound critical but what would happen if everybody were 10 minutes late putting their bins out:rolleyes:

Originally Posted by Ossywarrior (Post 1003582)

I know what your saying Jaysay but they do have a system in place to monitor if you put extra bags out, so they have the ability to monitor who frequently does this and issue fines as appropriate.

The issue i have is that the council are not working for the people, it's there way or no way even if there way is stupid.

What does putting overweight stickers on bins acheive? it means that somebody has to sort through 2 weeks worth of rubbish and take some of it to the tip themselves. you then have another 2 weeks of rubbish to go on top of that, how does that even sound right or fair?

Originally Posted by accyman (Post 1003605)

maybe someone should beat councilors over the head with a painting of a garden as it seems the council havnt actually got a clue what a garden is.If the houses in an area have gardens its a gardened area and no matter how much HBC dictate that it isnt as far as im concerned houses with gardens = gardened area