Laptop Help
 

Tinks has got a new laptop for xmas, she has put the battery pack on right, its even fully charged & she is getting nothing on the screen whatsoever, she's done the <fn+f5> & is still getting nowt?? It an Acer make.

Any sensible ideas please as to what to do or is it a duffer needing to go back to shop? as u can appreciate she's not a happy bunny:(

Re: Laptop Help
 

Don't beat me, have you pressed the on button and run set up.........

Re: Laptop Help
 

Has she tried removing the battery altogether and using just the mains adaptor ?

Re: Laptop Help
 

I've a Fujitsu laptop that I got back in August, I had to run that with the battery insitu and the thing plugged in to the mains...

Good luck with it Tinks I'm sure it'll all come right for you. :)

Re: Laptop Help
 

Yes she has pressed the on button & it seems to load up something well the fan but the screen is blank as if it wasn't on & there is no standby button as far as i can see:confused:

Re: Laptop Help
 

Will tell her to try that & cross fingers it helps she'll let me know

Re: Laptop Help
 

Err sorry Dave that hasnt worked either any more ideas??

She has tried running the mains as well as battery too & blank screen.

Re: Laptop Help
 

i would take it back the screen backgound light may not be working

Re: Laptop Help
 

It was a bit of a disappointment that it doesn't work. I've had a man who knows ;) take a look and confirmed it is buggered. It will just have to go back, I'll get a working one eventually ....... it could only happen to me!!! :o

Re: Laptop Help
 

You tried Fn and the rght arrow key to see if the backlight is turned right down?

Re: Laptop Help
 

Thanks for your reply Anthony :) we tried that

Re: Laptop Help
 

was it a new one too:eek: ???

Re: Laptop Help