Trojans?
 

i seem to have acquired a trojan somehow, how do i get rid of it? i have AVG and AVAST running so i cant understand how i got it

anyone know how to get rid of it? it only seems to be affecting my emails, doesnt affect anything else i do on the web, i cant open emails and when i attempt to it brings up lots and lots of other pages (blank ones)

any help would be grateful :)

Re: Trojans?
 

If you know you ahve a trojan then presumably you know the name of it... if you do then do a search on Symantec - AntiVirus, Anti-Spyware, Endpoint Security, Backup, Storage Solutions and they usualy have removal tools .. or google it

Re: Trojans?
 

all it said was...i have 'trojan horse agent BAGI'

and something called DCOM Exploit keeps coming up too, i'll give that a go, thanx KP

Re: Trojans?
 

If you google 'trojan horse agent BAGI' do NOT download any of the software that says it is a free removal tool.. there just more trojans and all manner of naughty stuff you dont want.. Only use a site you can trust.

Re: Trojans?
 

Download and Run Spybot S&D.

The home of Spybot-S&D!

Re: Trojans?
 

oh ******, i've just downloaded spy doctor, i'll try removing it

Re: Trojans?
 

I have just had loads of different Trojans which naffed up my computer, this has been fixed now and I had AVG so thinking of going for a better anti virus now

Re: Trojans?
 

i think avg is crap Lesley, i will definately be changing it after this

Re: Trojans?
 

I have had I think 2 virus problems in 18 years online.. I have always used Norton since I crossed over to PCs and it dont matter to me how many people knock Norton.. It finds virus and trojans etc..

It helps that i have never used microsoft for emails and only accept text emails in the software i do use.. 99% of hackers target microsoft .

Re: Trojans?
 

I always used to use Norton but found it very hungry on resources last I tried it a couple of years ago.

Re: Trojans?
 

what do you use now Neil??

Re: Trojans?
 

I dont instal all the add ons.. I just use what its good at.. sits in the tray doing its business... sounds like a cat :)

Re: Trojans?
 

Avast Home Edition at the moment, click the free software link and you can download it free. You have to register it though which is straight forward.

Re: Trojans?
 

well i still cant get to my emails, nothing seems to be working, the link that MR D put up just confused me, there where a million things to download and i didnt know which one to click on :( (sob sob)

Re: Trojans?
 

Try here then, direct link to the file

Re: Trojans?
 

Haven't had the need for anti virus software for a while but people I work with swear by Antivir

Re: Trojans?
 

the link opens but all i get is a blank screen :(

Re: Trojans?
 

May be the trojan is blocking it?? Not really clued up on how these things work though.

I have also never used anything but Norton and have never had a virus/trojan problem. Last computer mag I bought had them as the best too. Also use Firefox and Thunderbird for my browser and email - without doubt better then IE and OE.

Re: Trojans?
 

What about this one CLICK

Re: Trojans?
 

same again Ken, i think Phil must be right, the trojan must be blocking them, the same thing is happening when i try to get into my emails :(

Re: Trojans?
 

OK, I'll email it to you

Re: Trojans?
 

Oops, wasn't taking the mickey, forgot you can't get them :D

Re: Trojans?
 

ha bloody ha lol

Re: Trojans?
 

Are you able to do a system restore to the day before the problem arose Flashy??

Try this:
1. Go to the start button and then go to accessories.
2. Look for System Tools.
3. Go to the little box that says system restore and click on it. Hold your mouse over it.
4. Note that a new window appears with a button Restore Computer to an earlier time.
5. Click next then a calender will appear choose a date before you got the virus and continue.
6. Notice that your computer will restart and return to the condition it was in on the you selected.
7. Understand that if it does not, then go to Programs, select system restore, and all the files on your computer should be erased.


Tips

* System restore is only available in Microsoft's Windows Me, XP and Vista operating systems.
* If something tells you what file or folder the virus is in then go to my computer and delete the folder.
* If your computer lags just wait for it to smooth out.


Hope some of that helps!!

If it does work then your first act should be to download top quality AV software. Even if you have to pay for it.

Re: Trojans?
 

i've just done system restore 3 times and it came back on and said that my computer could not be restored to that date, each time....GRRRRRRRRR, i tried the 9th of this month then the 23rd then the 24th and nothing is working

i installed that spybot earlier it detected 17 virus's but its still not letting me access my emails, i've been at this all damn day and its doing my head in

ANYONE GOT A FAG???? :(

Re: Trojans?
 

Here

http://www.accringtonweb.com/forum/a...1&d=1235769297

Re: Trojans?
 

Back everyhting up. reformat, start again.

Re: Trojans?
 

You'll want to print this so you can follow it...

1. Open MS Paint (Start - All programs - Accessories - Paint)
2. Image - Attributes then set the size to 10x10 (or something similarly small)
3. Press {Ctrl-Alt-Del**
   Maximise the resulting task manager by clicking the little square top right between the underline and the cross
4. Open the "Processes" tab.
5. Click on the "User name" column heading to sort the processes by user
6. Press {Alt-PrtSc**
7. Press {Alt-Tab** 'til you get to MS Paint.
8. Press {Ctrl-V**
9. Use "File - Save as" to save the resulting screen grab as file1.jpg (you'll also need to change the file type, and for second and subsequent saves, increase the file number. No need to start a new image document each time, just paste over the last one)
10. Press {Alt-Tab** 'til you get to Task manager.
11. Scroll down the list so the last item on the list, is now at the top of the window, then return to step 6 - don't forget to increment the file number in step 9. Exit this little loop once you've saved the entire process list

Post the JPEG images in this thread, & we can look through them to find your trojans

Re: Trojans?
 

I use McAfee and i have had no problems whatsoever, yes i do pay for it, £10 for the year for 1 computer, but its worth it and i dont have any trojans or viruses ;)

Re: Trojans?
 

could depend if it's your internet explorer has been infected.. if you use IE then you could try downloading Mozilla..or if you accsess e.mail through any explorer then some links here..hotmail
Sign In

Yahoo
https://login.yahoo.com/config/login_verify2?&.src=ym
will not sort your problem but maybe get your mail.

Re: Trojans?
 

ohhhh thanx Mancie, i'll give that a go, i can access everything else through IE, just not my emails, it is hotmail i use too

Re: Trojans?
 

Mancie your a good un mate,, downloaded mozilla and now i can access my emails, i wonder why i couldnt with IE? how very strange

Re: Trojans?
 

glad to hear it .. but the infection will travell to Mozilla.. soz

Re: Trojans?
 

:( since i came onto mozilla i have had several 'threats' removed by spybot