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Old 01-04-2009, 19:13   #1
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Sky issues?
Anyone else got Sky probs tonight? We have the " no satellite signal" mallarkey going on; have tried rebooting but no joy..... I really don't want to have to ring them!
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Old 01-04-2009, 19:15   #2
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Re: Sky issues?
Mine is fine !
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Old 01-04-2009, 19:16   #3
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Re: Sky issues?
Nope ours is fine
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Old 01-04-2009, 19:22   #4
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Re: Sky issues?
They will ask you to check all the " jack plugs " in the back of your tv and sky box , you may have dislogged them while dusting around .
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Old 01-04-2009, 19:57   #5
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Re: Sky issues?
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They will ask you to check all the " jack plugs " in the back of your tv and sky box , you may have dislogged them while dusting around .
" dusting" ??? Behind the telly? Are you mad? I never even look behind there let alone venture there!
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Old 01-04-2009, 20:15   #6
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Re: Sky issues?
If you look on the handset at the top , look for " services " . Then go to no. 4 system setup . then go to no. 6 lock indicater .. this must be in the lock position and say ok. it also tells you how strong the signal is and the quality .
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Old 01-04-2009, 20:34   #7
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Re: Sky issues?
Input 1 says no signal strength and not locked, is this a bad thing?
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Old 01-04-2009, 20:36   #8
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Re: Sky issues?
If its not the plugs in the back , i am affraid you are going to have to phone sky. sorry
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Old 01-04-2009, 20:37   #9
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Re: Sky issues?
see what its like in the morning
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Old 01-04-2009, 20:39   #10
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Re: Sky issues?
Not been in long but just checked and mines ok
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Old 01-04-2009, 20:39   #11
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Re: Sky issues?
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see what its like in the morning
I haven't touched the plugs, so I am gonna leave it till the morning, if Sky have sold me yet another duff Sky+ box I will be force feeding it to one of their "helpful sales team".
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Old 01-04-2009, 20:49   #12
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Re: Sky issues?
Mine had no signal strength and was not locked . phoned sky they took me through what they could do over the phone . In the end they sent a guy round , he found that the dish couldn't pick up a signal over the top of a very large tree . he re-wired it to the chimney breast . its been fine ever since .
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Old 01-04-2009, 20:59   #13
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Re: Sky issues?
Quote:
Originally Posted by lindsay ormerod View Post
Input 1 says no signal strength and not locked, is this a bad thing?
Lindsay what does input 2 say?
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Old 01-04-2009, 20:59   #14
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Re: Sky issues?
When you say that you have re-booted , did you take the card out for 30 seconds or more ?
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Old 01-04-2009, 21:00   #15
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Re: Sky issues?
Thanks for help, I have sorted it with Sky's help, just needed to reset my transponder ( ? * ?) it's now working again!
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