BT Infinity

[Margaret Pilkington]

Margaret, I have the same BT package as you...but in the time I have been on BT I have only once got anywhere close to my download limit(and this was by accident - my mouse had an epileptic fit while downloading a music LP in MP3 format from Amazon - it dowloaded the same music about 43 times). I download very little I mainly use my machine to e-mail, browse, use accyweb and upload pictures to flickr....I will await your reports on infinity, but I doubt it would be worthwhile for me.

[jaysay]

Originally Posted by Margaret Pilkington

Margaret, I have the same BT package as you...but in the time I have been on BT I have only once got anywhere close to my download limit(and this was by accident - my mouse had an epileptic fit while downloading a music LP in MP3 format from Amazon - it downloaded the same music about 43 times). I download very little I mainly use my machine to e-mail, browse, use accyweb and upload pictures to flickr....I will await your reports on infinity, but I doubt it would be worthwhile for me.

To be honest I haven't a clue how much I use never have, just know that if I start watching films it will probably cost me an arm and a leg, that's thanks to MargaretR telling us about over use when she first got BT Broadband and she was using Iplayer

[MargaretR]

The BT engineer has been and gone - it took about an hour in total.
My download speed is 37.43MB (upload 7.74) and my monthly allowance of GBs has quadrupled to 40.

[jaysay]

Originally Posted by MargaretR

The BT engineer has been and gone - it took about an hour in total.
My download speed is 37.43MB (upload 7.74) and my monthly allowance of GBs has quadrupled to 40.

Is the hub different to the ordinary new BT hub, I had that big white box until earlier this year until an engineer came out regarding a fault and he changed it then

[MargaretR]

Originally Posted by jaysay

Is the hub different to the ordinary new BT hub, I had that big white box until earlier this year until an engineer came out regarding a fault and he changed it then

I still have the same hub, but it is now linked to a small white box(about the same size as an exterior hard drive), which it sits on.

The only inconvenience I found is the 'white box' also needs a power supply.

[jaysay]

Originally Posted by MargaretR

I still have the same hub, but it is now linked to a small white box(about the same size as an exterior hard drive), which it sits on.

The only inconvenience I found is the 'white box' also needs a power supply.

Well I will be fine I have a extension with my hub plugged into which has two spare sockets, sorted

[Gremlin]

Margaret, did they have to run the fibre optic cable right to your house or just to the cabinet in the road nearby and then the old copper wire from the cabinet to the hub?
What I mean by cabinet is the green box that sits on the ground nearby and connects to the exchange.

There is a cabinet about 50 yards from me which is now connected to the fibre optic network, then copper wire runs from the cabinet through an underground tube to my house.
I was told that I cannot have BTinfinity yet as I am not on the network.
I get 10Mb download speed mostly and have unlimited download so I am not too bothered about upgrading when it is ready.

It is certainly fast enough to watch football on SkyGo via the laptop without buffering.

[MargaretR]

He certainly did no 'laying of cables'.

I got a phone call at about 8.30 when he told me that he was about to disconnect my phone and would be visiting me shortly. I presume that he was at the nearest outside/street junction box when he made that call, and there would already be fibre optics from the exchange to that box.

He did no work on the copper cable which comes from that street box.
It is the fibre optic length which supplies the speed, and the copper wire length which reduces it. That's why speed can vary between nearby properties. The one with the shortest length of copper gets the best internet speed.

The logistics of your property sound similar to mine
Maybe the fact that there are virgin cables laid in this road has made a difference. I don't know enough about the technical aspects to say anything for definite.

[Gremlin]

Thanks Margaret.
There were no cables Virgin or otherwise before my bungalow was built 18 moths ago, Maybe the fibre optic cable is not connected all the way to the exchange yet and that is why when I look at BT website it says I am unable to have BTinfinity.

[Restless]

I still wouldn't go BT again. Perhaps when O2 are offering it....

[Neil]

Originally Posted by Restless

I still wouldn't go BT again. Perhaps when O2 are offering it....

Yeah because they have a great record with data services

[accyman]

Originally Posted by shillelagh

i got a phone call from bt trying to flog me infinity a couple of months ago ... and they said id get up to 40meg .. i said if im paying for 40 then i want 40 ... not up to ... and they did a check on my line i would get 28 meg ... and i said well if im paying for 40 i want 40 and not 28 .. it didnt seem to go down very well

you barely get 1mb so someones been telling you porkies trying to sell you something they know wont work

[Restless]

hahaha.

True but mostly my homephone and broadband deal is good with O2. BT's bills always seem to turn out higher in the past, whatever deals they are doing.

Originally Posted by Neil

Yeah because they have a great record with data services

[jaysay]

Originally Posted by Restless

hahaha.

True but mostly my homephone and broadband deal is good with O2. BT bills always seem to turn out higher in the past, whatever deals they are doing.

The thing is with BT you just threaten, to jump ship and they always come up with some sweetener Restless

[Restless]

AOL used to do that. They offered me 3 months free internet to stay with them

Originally Posted by jaysay

The thing is with BT you just threaten, to jump ship and they always come up with some sweetener Restless