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Old 04-03-2009, 13:52   #1
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Thumbs up Complaining

Does it always pay to complain?

i personally think it does, if i am not satisfied with something then i will complain about it, why should we have to settle for second best in life?

Whilst at my brothers the other day i was browsing through 'star' magazine, i noticed that the majority of the pictures in it where blurred and unrecognisable, so i emailed 'star' when i got home and complained about the quality of the photo's, i didnt expect a response from them but the one i got was rather nice. They apologised for the quality of the photo's and sent me the same magazine again and a copy of this weeks magazine for free, how nice of them

I have complained in restaurants before (very descreetly of course) and have always had a good response to my complaint.

I am not a habitual complainer, but i will complain when the need arises


do you?
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Old 04-03-2009, 14:05   #2
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Re: Complaining

I wouldnt complain in a restraunt.. not before eating anyway.
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Old 04-03-2009, 14:08   #3
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Re: Complaining

Yes, I would....and if you read my blog you will note that I have done so very recently.
Though like you, I am not a habitual complainer.
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Old 04-03-2009, 14:13   #4
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Re: Complaining

i complain anywhere if the need arises, thankfully aint that often, but i always compliment also if thats the case. which to me is just as important.
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Old 04-03-2009, 14:17   #5
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Re: Complaining

My motto is "it's now what you say it is how you say it". I on occasion will complain and I find I am listened to more if I say my what my complaint is about in a calm and respectful way.
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Old 04-03-2009, 14:42   #6
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Re: Complaining

i dont complain, i cant do it lol.... i get grandad to do it for me
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Old 04-03-2009, 15:12   #7
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Re: Complaining

i was in a cafe in Preston last year and all i had ordered was a plate of chips and gravy and a glass of lemonade for Reece, it took them 45 minutes to bring it to the table and when they did bring it the chips where on a tiny side plate, i looked at the waitress, told her i was not paying £3.50 for THAT(drink and chips)and i got up and walked out

if i'm not pleased with something then they get to know about it, like i said, why should we settle for second best? we arent second class citizens
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Old 04-03-2009, 17:31   #8
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Re: Complaining

I complain when complaining is necessary, if you don't people giving a poor service. Many years ago I'd been in hospital and when I came home the wife said she'd take me out for a meal, we went o the Bulls Head a Wilpshire, the meal was utter crap, the table was dirty there was no soup available and the main meal was well garbage. It just so happened that at the time I was running a pool league for Whitbreads and had some contacts, one of which I rang and got the name of the MD and his Luton Address, I wrote a scathing letter and low and behold I received a reply return post saying he had ORDERED the area manager to look into my complaint and he would get in touch direct. I received a voucher for a meal for two and any Whitbread eatery and a bottle of any wine I chose, I was in Blackpool and went to the Red Lion and handed the voucher to the head waiter and I Can tell you it was one of the best meals I've ever had. Does it pay to complain to damn right it does
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Old 04-03-2009, 18:42   #9
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Re: Complaining

Quote:
Originally Posted by flashy View Post
Does it always pay to complain?

i personally think it does, if i am not satisfied with something then i will complain about it, why should we have to settle for second best in life?

Whilst at my brothers the other day i was browsing through 'star' magazine, i noticed that the majority of the pictures in it where blurred and unrecognisable, so i emailed 'star' when i got home and complained about the quality of the photo's, i didnt expect a response from them but the one i got was rather nice. They apologised for the quality of the photo's and sent me the same magazine again and a copy of this weeks magazine for free, how nice of them

I have complained in restaurants before (very descreetly of course) and have always had a good response to my complaint.

I am not a habitual complainer, but i will complain when the need arises


do you?
The squeaky wheel gets the most grease
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