Cost of a Replacement Combi Boiler - Page 3

jaysay · 02-06-2010, 10:42

Quote:

Originally Posted by Taggy

Well i've just had Derek round, and what a nice chap he is, gave me some great advice, and saved me a lot of money too. Most of what British Gas had told me previously was complete "Horlicks" Not only do i not need a new boiler as yet, but it doesn't need the Powerflush and spirovent either which British Gas quoted me £695 for. I need some chemicals putting in my system which Derek can do for about £85!

Needless to say i'm booking Derek to do the job and will be ditching British Gas for the annual Service/Maintenance contract too, and signing up with Dereks firm, as thats cheaper too. On top of the cost savings, i know i'm getting good honest advice and service too rather than the mercenary tactics that British Gas employ! Thanks Again Derek, much appreciated.

Best Regards - Taggy

My Father had a maintenance contract with BG and they tried it on with him too Taggy, needless to say they got told where to go, and how to do it, like walking in wet footsteps

Taggy · 02-06-2010, 11:16

Quote:

Originally Posted by Less

It's sad to see that some things and Companies never change:-

http://www.accringtonweb.com/forum/f...ont-24760.html

Thank goodness there are still some honest trades people to put us on the right path.

Shame on you B.G.

Yep 4 years on and still using the same methods eh! When will these companies learn that ripping folk off aint a good long term policy, they are out on their ear from my point of view now!

Best Regards - Taggy

derekgas · 02-06-2010, 11:17

Thank you Taggy, always glad to help HONESTLY!!

Taggy · 02-06-2010, 11:18

Quote:

Originally Posted by jaysay

My Father had a maintenance contract with BG and they tried it on with him too Taggy, needless to say they got told where to go, and how to do it, like walking in wet footsteps

As soon as i've signed the one with Dereks firm, i'll be telling BG summat similar Jaysay!

Best Regards - Taggy

Taggy · 02-06-2010, 11:19

Quote:

Originally Posted by derekgas

Thank you Taggy, always glad to help HONESTLY!!

Your welcome Derek, and thanks again! Speak Soon!

Best Regards - Taggy

mattylad · 02-06-2010, 18:11

WD Derek....

derekgas · 02-06-2010, 18:13

Thank you Mattylad.

Neil · 02-06-2010, 18:59

Quote:

Originally Posted by Taggy

Needless to say i'm booking Derek to do the job.....

Did he warn you about how much coffee he drinks?

derekgas · 03-06-2010, 06:54

Haha, I drink tea Neil, copious amounts of tea

jaysay · 03-06-2010, 09:22

Just watched Don't get done get Dom on the BBC, was taking British Gas to task over their maintenance contracts, I think it makes a big difference when someone rings them and says Hello this is Do manic Littlewood from the BBC, you can hear the panic on the other end of the phone, but at the fees they charge they should give a far better service than thy do, as it appears that 7 out of 10 maintenance contracts are with British Gas, maybe people would be better off looking closer to home and give the work to people like Derek

derekgas · 03-06-2010, 10:11

To put BG charges into perspective, if I want to compete with them on web clicks (adword etc), to come top in a search against them, in ANY related category, it costs around £7.00 PER CLICK, plus multiple channel radio and tv ads, there is far more goes into advertising for new business than looking after the existing custom. The customers pay more towards advertising for new business than anything else.

Taggy · 03-06-2010, 15:49

Quote:

Originally Posted by jaysay

Just watched Don't get done get Dom on the BBC, was taking British Gas to task over their maintenance contracts, I think it makes a big difference when someone rings them and says Hello this is Do manic Littlewood from the BBC, you can hear the panic on the other end of the phone, but at the fees they charge they should give a far better service than thy do, as it appears that 7 out of 10 maintenance contracts are with British Gas, maybe people would be better off looking closer to home and give the work to people like Derek

Yep i was watching that Jaysay...they should'nt have to be shamed into decent service, but unfortunately it seems big companies dont give a monkeys about loyalty these days...unless they think it might hit the bottom line...then they begrudgingly act! For that chap to be without his boiler for 5 months was shameful!

Best Regards - Taggy