Price Quoted on Net?

cashman · 12-04-2008, 16:55

have been lookin fer a cruise on net for 2009, found one we fancy, flights from manchester etc, got a Ref Number n Price Quoted, so rang em n they tell me- oh sorry its a mistake on our website n its another £130 per person, so i said sorry no way, i reckon if its advertised at the price (have printed it off) it should be sold at that price, am i wrong? if not where do i take this? any thoughts gratefully recieved.

AccyLass · 12-04-2008, 17:01

I know shops can get away ( to a certain extent) with advertising the wrong price
Have a ticket price on for 79p and at the till it is 99p, they don't have to sell at 79p
There is no law to say they must charge this

Although depends on what reputation they would like for their business

garinda · 12-04-2008, 17:10

As far as I understand it, suprisingly goods or services that have been wrongly advertised aren't legally bound to be available at that price. A contract between seller and purchaser is only made when money has been exchanged.

An item on display in my shop has been wrongly priced. Do I have to sell it at the marked price?

A price displayed on the goods is treated in law as an invitation by you to the customer to come in to do a deal. The contract is usually made at the till when the price is agreed. So if you have put the wrong price on an item you are not legally bound to sell at that price. Customers usually only complain when it appears that you are overcharging them!

However as a gesture of goodwill you might want to negotiate with the customer rather than losing them. Trading Standards could also investigate you if they had evidence that you were regularly misleading people about the price you were prepared to charge them. So you should do all that you can to ensure that your pricing information is up to date and correct.

Trading Standards - FAQs - Fair Trading

katex · 12-04-2008, 17:13

Quote:

Originally Posted by AccyLass27

I know shops can get away ( to a certain extent) with advertising the wrong price
Have a ticket price on for 79p and at the till it is 99p, they don't have to sell at 79p
There is no law to say they must charge this

Although depends on what reputation they would like for their business

Sure you are correct AccyLass .. have discussed this before, but like you said retail. Sure the same rules apply on the net (thought Cashy was after some curtaining at first LOL).

Needs MickMF (don't think quite got his name correct) .. he is the expert at this.

Anyway Cashy, if you can afford a cruise .. the extra £260 'aint going to bother you ...

Just jealous really ..

garinda · 12-04-2008, 17:16

The only exception I can think of, where sellers have been prosecuted for advertising wrong prices, are the Persian carpet shops in London.

Because a lot of tourists in London are from outside the E.E.C., they are able to claim back the V.A.T. on departure. A lot of these shops were prosecuted for displaying prices that didn't include the V.A.T., which is against the law.

I hope you find an even better, and properly advertised cruise, Cashy.

garinda · 12-04-2008, 17:26

What dates are you looking for?

We could all search for bargains for you.

I've got a great deal on a ten day cruise leaving Hull on the 12th June next year.

PM me your details if interested, as I've got it on hold.

shillelagh · 12-04-2008, 17:37

Quote:

Originally Posted by cashman

have been lookin fer a cruise on net for 2009, found one we fancy, flights from manchester etc, got a Ref Number n Price Quoted, so rang em n they tell me- oh sorry its a mistake on our website n its another £130 per person, so i said sorry no way, i reckon if its advertised at the price (have printed it off) it should be sold at that price, am i wrong? if not where do i take this? any thoughts gratefully recieved.

I thought crises were for old people ........

cashman · 12-04-2008, 17:40

was looking at one jan 10th,for special reasons, it aint the £260 thats brassing me off,its the principal.

cashman · 12-04-2008, 17:41

Quote:

Originally Posted by shillelagh

I thought crises were for old people ........

thats what comes of a dingle thinking

yerself · 12-04-2008, 18:27

Quote:

Originally Posted by shillelagh

I thought crises were for old people ........

I'm not as old as cashman and I've had many a crisis. Never been on a cruise though.

derekgas · 12-04-2008, 19:02

In retail, if prices are wrongly displayed, and the customer makes a nuisance of themselves, the item is removed from sale, and the store dont have to sell it to you at all, there many companies who actually use wrong price tactics to thier advantage, one of them is giving a price in large type, with a tiny, tiny, 'from' before it, in my line of work, companies advertise impossible to meet prices in thier advertising, this is just a ploy to get in the door, they never sell at the price advertised. I hope you find something cashy, we all know you are canny enough to be aware of the conmen.

jaysay · 13-04-2008, 17:43

Quote:

Originally Posted by shillelagh

I thought crises were for old people ........

Don't be cheaky shillelagh

I went on two cruises before I was 21 had a ball best holiday's Ive ever had

cashman · 13-04-2008, 18:04

Quote:

Originally Posted by jaysay

Don't be cheaky shillelagh

I went on two cruises before I was 21 had a ball best holiday's Ive ever had

been to many countries n continents meself, but cruises come out tops fer me.

jaysay · 14-04-2008, 09:31

Quote:

Originally Posted by cashman

been to many countries n continents meself, but cruises come out tops fer me.

Trouble is cashy when you've been on a cruise it spoils all other holidays after that

Tina22 · 21-04-2008, 20:59

I have cruised before and it is fantastic waking up each morning in a differant place.
Going again in feb 09 for one of my big 0 birthdays .
starting of in the dominican and then on two 14 differant ports st kitts ,(Aruba shoppers paradice )i must say and on to many more .
If you can get a good deal go for it ,its well worth it.