 |
|
|
|
||||||||
| Questions and Answers Feel free to ask any questions about Accrington and the surrounding area and hopefully one of our members can help you out. |
|
Welcome to Accrington Web! We are a discussion forum dedicated to the towns of Accrington, Oswaldtwistle and the surrounding areas, sometimes referred to as Hyndburn! We are a friendly bunch please feel free to browse or read on for more info. You are currently viewing our site as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, photos, play in the community arcade and use our blog section. Registration is fast, simple and absolutely free, so please, join our community today! |
 |
|
|
LinkBack | Thread Tools |
07-01-2008, 11:19
|
#1 |
|
Full Member
 
Join Date: May 2006
Location: Accrington
Posts: 464
Liked: 0 times
Rep Power: 0
|
Problems with Play.com
Has anybody else ordered from Play.com and not received their order? What will happen will i have to pay again or do they send the item again?
|
|
|
| Accrington Web | |
|
|
|
|
07-01-2008, 11:29
|
#2 |
|
God Member
|
Re: Problems with Play.com
You will not have to pay again. Its their responsibility to make teh delivery. if its lost in post its them that have to chase royal mail. report it to their customer service and ask for one to be sent asap
|
|
|
|
|
07-01-2008, 11:57
|
#3 |
|
white rabbits
 
Join Date: Mar 2005
Location: cleveleys
Posts: 4,426
Liked: 0 times
Rep Power: 4234
|
Re: Problems with Play.com
We have had loads of tapes from play.com ,,,we have never had any problems,,"YET"
 |
|
|
|
|
07-01-2008, 12:00
|
#4 |
|
Senior Member
Join Date: Nov 2004
Location: Clayton-le-Moors
Posts: 892
Liked: 0 times
Rep Power: 271
|
Re: Problems with Play.com
I had a problem about 12 months ago when a CD I had ordred from Paly.com didn't arrive. I logged into my Play account and followed the following instructions -
Delivery usually takes 3–5 working days (from date of posting), but we need to wait 21 days before being able to investigate this matter further . If you believe your item has been lost, and 21 days have passed, click the 'View order history' button above, select the item and follow the on-screen instructions. As it Cd was for a birthday present I didn't want a replacement, thay just credited the money back to my account. I am assuming the item that has not arrived was ordered direct from Play.com not from Play trade - the instructions for Paly Trade asrea s follows - Please allow 7 days after the estimated delivery date before reporting an item missing. If you think your item has been lost, and 7 days have passed since the estimated delivery date, click the 'View order history' button above, select the item, and follow the on-screen instructions I also had to send an item back early last year, and they gave me a full refund on the item and credited me witht he post and packaging as well. |
|
|
|
|
07-01-2008, 12:07
|
#5 |
|
Full Member
Join Date: Mar 2004
Location: South of Heaven
Posts: 186
Liked: 1 times
Rep Power: 42
|
Re: Problems with Play.com
I have been using Play for years (and I use them very, very regularly) and I've never had a problem. Of course things may go missing in the post, but Play's customer service is very good. They'll either dispatch you another copy, or refund you your money, once a reasonable amount of time has passed for the item to turn up.
__________________
Zombie - Celebrity Moderator |
|
|
|
All times are GMT. The time now is 21:46.
