Public Holidays ?

[Lilly]

Originally Posted by Neil

I did not say they were not using annual leave - not all of them should be allowed to be off at the same time though.

Agreed.

[jaysay]

Originally Posted by garinda

....and in Scotland you'll be hard pushed to find anyone to deal with any queries until well after Burn's Night.

Yea Rindi about 3rd or 4th Feb I would think, so the calendar looks like Hogmanay celebrations 1st Jan to 14th Jan, preparation for Burns Night 15th Jan to 25th, recuperation until 5th Feb

[hedman2003]

Originally Posted by Neil

And those statutory days would be 25th 26th December and the 1st Jan. Any extras should be taken from annual leave but there should always be staff in on the non stat days to sort out problems and answer queries.

In addition to the bank holidays there are other days designated as stat or extra stat hols which are not part of annual leave therefore it is not taken as annual leave, however I agree if it is not there must be staff on duty

can't find on the HBC website any reference to opening hours at Christmas

[cashman]

Originally Posted by Lilly

I work in a call centre and we are operating on a skeleton staff until 5th Jan....

see i'm learning all the time, never knew you were "Indian" Lilly.

[Lilly]

Originally Posted by cashman

see i'm learning all the time, never knew you were "Indian" Lilly.

LOL I'm not.

I work in one of the few call centres that are still in this country.

[jaysay]

Originally Posted by Lilly

LOL I'm not.

I work in one of the few call centres that are still in this country.

Never realised your sir name was Patel Lilly