Refund or not? - Page 6

Speedy · 01-06-2009, 12:16

Another quick update, just checked to see if it had been collected yet and......

Track & Trace
Results
Your item with reference BR10*****85GB is being returned to sender.

Post office = FAIL.

AccyLass · 01-06-2009, 16:40

Quote:

Originally Posted by Speedy

Another quick update, just checked to see if it had been collected yet and......

Track & Trace
Results
Your item with reference BR10*****85GB is being returned to sender.

Post office = FAIL.

So what ya gonna do now?

Speedy · 01-06-2009, 17:05

Balaclavas and baseball bats

(joke).

Going to ring consumer direct in the morning and see what they recommend, and possibly go to the shop with a friend and video actually giving him the letter....He cant deny it then

.

AccyLass · 01-06-2009, 17:09

Quote:

Originally Posted by Speedy

Balaclavas and baseball bats (joke).

Going to ring consumer direct in the morning and see what they recommend, and possibly go to the shop with a friend and video actually giving him the letter....He cant deny it then

.

Good Idea

(joke

)

The 2nd is a better idea

jaysay · 02-06-2009, 09:17

Quote:

Originally Posted by AccyLass28

Good Idea

(joke

)

The 2nd is a better idea

The first one might get a better result AccyLass

mattylad · 02-06-2009, 10:38

get 2 friends to do this not you.

He may well refuse to take it from you, but not from someone else who he does not know.

Bagpuss · 12-06-2009, 13:20

Any updates on this thread speedy?

esteemedjuju · 21-06-2009, 20:06

suggest you ring trading standards they will tell you wether you should get a refund and what to write in a letter which you should send recorded delivery i had a carpet that was'nt cut right went this route got phone call to collect money next day

Speedy · 22-06-2009, 14:34

2nd letter sent, just awaiting a reply now (not holding my breath TBH).

Looks like court its gonna be, i dont mind that though.....just means more expense for him :-).

As for trading standards, im in regular contact with consumer direct who work alongside trading standards, so speaking to them direct is possibly next step.

suedarbo · 23-06-2009, 11:56

Have you reported him to Microsoft?

Speedy · 09-07-2009, 12:44

Quote:

Originally Posted by suedarbo

Have you reported him to Microsoft?

Small update, Just spoke to the lovely people at consumer direct, and because the shop is continuing to ignore my correspondonce they have passed the case over to trading standards.

So just awaiting a phonecall from them now, been told it will be no later than 5pm Tuesday

.

Looks like this is finally gonna start to move forward

.

jaysay · 10-07-2009, 09:24

I hope this guy gets his justs Speedy, serve him right

AccyLass · 10-07-2009, 17:29

Glad somet is starting to happen with this!

Don't suppose there is much chance of em ignoring trading standards for too long

Speedy · 11-07-2009, 18:46

Recieved a letter today........

.........Dont get too excited is was from the post office, it was my original letter stating the reason it had been returned "Not called for". So thats evidence i suppose :-)

TBH would have been better if the reason was "refused delivery" but somethings better than nothing.

entwisi · 13-08-2009, 07:56

Microsoft catches 11 UK pirate retailers â€¢ Channel Register
Microsoft has reached settlements with 11 companies accused of selling dodgy copies of its products.

The 11 computer retailers all faced court action and admitted illegal hard disc loading and selling illegal software.

you may wish to send him a copy of this as proof that Microsoft take this seriously!