Should We Write A letter Of Complaint? - Page 3

Royboy39 · 22-05-2008, 12:38

Quote:

Originally Posted by BERNADETTE

Neither my sister nor I need to be qualified to assume anything, mum was told what would be happening and it didn't. I can accept that the x-ray wasn't urgent or it would have been done sooner. My only reason for writing this letter is to make management aware of the problems that understaffing is causing.
Yes we are glad and grateful that mum is alive but does that mean we should be happy with care that is not adequate? Writing this letter needs to be done and I'm sure the nurses who are members on here agree with me. It is them after all who are having to struggle because there aren't enough staff.

That is a different approach which I endorse 100%

gox35 · 22-05-2008, 18:24

You must complain if people do not complain then these things will just continue and probably get worse

lindsay ormerod · 22-05-2008, 18:54

That will be the same hospital where 2 different specialists didn't spot my fractured thumb then !
I saw the x rays myself and knew it wasn't right, it was my physio that eventually had another look at them and agreed with me !

Royboy39 · 22-05-2008, 18:59

Quote:

Originally Posted by lindsay ormerod

That will be the same hospital where 2 different specialists didn't spot my fractured thumb then !
I saw the x rays myself and knew it wasn't right, it was my physio that eventually had another look at them and agreed with me !

That situation warrants a complaint.....and I hope you did?

lindsay ormerod · 22-05-2008, 19:21

I made my feelings known at the time but haven't written to them,thankfully it's recovering well but I would be really concerned about having any major treatment there !