Sky problems? - Page 4

MargaretR · 28-06-2008, 12:01

Some of the installers Sky use are a waste of space.
When I first got Sky at my last address, I couldn't get some of the channels I was paying for. When I complained they sent out a second ariel installer who put it on the chimney stack instead of the wall.

panther · 28-06-2008, 14:07

I had problems with sky once!, the picture kept going off, then it never came on at all....put on the welcome channel (the one that comes on saying go red be green)and that wasnt on either. Apparently if that channel dont come on, it s ya thingy (dont know the name

on your dish,the bit that sticks out and your ariel goes in it). it means its knackered!!.....luckily a neighbour had a spare one, so me fella went up his ladders and replaced it.....guess what?....it worked!!!

Neil · 28-06-2008, 14:10

Quote:

Originally Posted by [email protected]

Some of the installers Sky use are a waste of space......a second ariel installer who put it on the chimney stack instead of the wall.

I know its terrible isn't it the way they drill holes in your chimney

Tin Monkey · 28-06-2008, 16:13

Quote:

Originally Posted by [email protected]

Some of the installers Sky use are a waste of space.
When I first got Sky at my last address, I couldn't get some of the channels I was paying for. When I complained they sent out a second ariel installer who put it on the chimney stack instead of the wall.

Was the second fitter a contractor? Sky employed fitters will only fit dishes up to a certain height. They certainly wouldn't go on the roof.

Tin Monkey · 28-06-2008, 16:16

Quote:

Originally Posted by panther

I had problems with sky once!, the picture kept going off, then it never came on at all....put on the welcome channel (the one that comes on saying go red be green)and that wasnt on either. Apparently if that channel dont come on, it s ya thingy (dont know the name

on your dish,the bit that sticks out and your ariel goes in it). it means its knackered!!.....luckily a neighbour had a spare one, so me fella went up his ladders and replaced it.....guess what?....it worked!!!

That will be the LNB (Low Noise Block-downconverter). You can actually reset this if you go into the engineer's menu on your Sky box.

The channel you speak of doesn't come on if there's no signal, so it won't work whatever the issue if something is wrong with your reception. It doesn't mean that the LNB is shot at. That is only one of the possible problems.

MargaretR · 28-06-2008, 16:48

Quote:

Originally Posted by Tin Monkey

Was the second fitter a contractor? Sky employed fitters will only fit dishes up to a certain height. They certainly wouldn't go on the roof.

I understood that both were contractors

panther · 28-06-2008, 19:42

Quote:

Originally Posted by Tin Monkey

That will be the LNB (Low Noise Block-downconverter). You can actually reset this if you go into the engineer's menu on your Sky box.

The channel you speak of doesn't come on if there's no signal, so it won't work whatever the issue if something is wrong with your reception. It doesn't mean that the LNB is shot at. That is only one of the possible problems.

well in my case it was, has soon has a new one was put on the channels came on

..............