15m bank details lost!! - Page 8

Wynonie Harris · 25-11-2007, 09:58

What intrigues me about these latest discs is that there's six of them containing conversations between a member of staff and one customer making a complaint. That must've been one hell of a complaint. Wasn't you giving 'em an earbashing, was it, Stanleymad?

Stanleymad · 25-11-2007, 17:33

No not yet

but if it had been hyndburn council tax office ..............well

..yes

emamum · 25-11-2007, 17:35

that might hae been arguing with them that i do exist!!

flashy · 26-11-2007, 12:10

got a letter this morning from the inland revenue its said

i am writing to make a personal apology, A copy of some HM Revenue & customs data about famileis, including yours, who have received child benefit has been lost, The copy of the data is likely to still be on government property. The police are now conducting a search, and there is no evidence that it is in the possession of anyone else. This will not affect your child benefit payments.

The data includes you and your childs names and dates of birth, your address, your national insurance number and, where relevant, the details of the bank or building society account into which your child benefit is or was paid.

blah blah blah

then at the end it says....

i would like to offer my personal apologies for any worry or concern this data loss may cause you. And i can assure you that all efforts are being made to ensure that such a loss can never happen again.

oh ****** lol

West Ender · 26-11-2007, 12:35

Good God, if the CBO are sending out 25 million of those it will cost a fortune. It would have been cheaper for someone to travel to the NAO and hand deliver the discs.

lancsdave · 26-11-2007, 13:09

Quote:

Originally Posted by flashytart

got a letter this morning from the inland revenue its said

i am writing to make a personal apology,
oh ****** lol

Credit where it's due, you can't get much more personal than a multi million computer generated letter

flashy · 26-11-2007, 13:11

Quote:

Originally Posted by lancsdave

Credit where it's due, you can't get much more personal than a multi million computer generated letter

lol i know, a bit crap aint it, but hey ho not to worry

Stanleymad · 26-11-2007, 13:13

Well i for one isn't amused because of this stupid un-neccessary fiasco, has make banks go security crazy now [good in sence of risk of fraud i'll grant the banks that] but a total ball ache for genuine bank account holders wishing to use thier bank services for paying bills, i cant pay me bt online now, seems its been blocked altho i can access my account online to view but anything else forget it, so for this now its back to old methods or tomorrow risk a surcharge for late payment because of this, extremely lax & careless government officials losing sensitive details, whom atm the moment need paniful methods detaching them from their small balls. Aw so i get a letter of pityful crap which i aint got yet btw, doesn't cut no mustard with me im afraid - they should all be sacked especially the higher up ones whom have responsibility for staff!!

flashy · 26-11-2007, 13:16

so your bank knows you where one of the ones then?

Stanleymad · 26-11-2007, 13:22

Theres a message on my online account but just a general one for all acount users that have CB paid into their accounts but nothing to say they have added or denied online usage, tho i havent had the govs one yet hehee a laff that will be ...probably lost in the post

Even still had no email or post regarding this or even notifying this either, & its not an unusual thing in my account to do so cant undertsand it, could if it was being used at Harrods or something, then ok, but thats all the advice they have said is any unusual payments or card access may have trouble with at this time.

I bet Mr & Mrs Brown have no problems paying their bills

flashy · 26-11-2007, 13:25

maybe you havent paid your bank bills and they've stopped yer card stanley

lol oj

Stanleymad · 26-11-2007, 13:28

No the atm works fine with it

flashy · 26-11-2007, 13:29

ok i'll let you off then

Stanleymad · 26-11-2007, 13:31

Quote:

Originally Posted by emamum23

that might hae been arguing with them that i do exist!!

LOL they do say blah blah your conversation may be recorded for training purposes............. mmmm when they find the recording lol, cant understand why that has been copied onto disk.........maybe someone complained really good styley

emamum · 26-11-2007, 13:34

i put my application in and they said that my national insurance number didnt match my name!!!!! ive been using it nearly 9 years now.. turns out they copied it down wrong.....