Accrington Pals/Peel house shambles - Page 2

Mick · 25-04-2013, 15:32

Quote:

Originally Posted by Neil

Is it Mearleys?

nope

Barrie Yates · 25-04-2013, 16:02

Quote:

Originally Posted by Mick

Never had a problem with our Doc can always get an appointment when needed or a nurse
even an x-ray only took 2 days at Accy Vic through the doc
I have to go to the chest clinic at Blackburn soon too.

Oh and I am not telling which docs it is
Great family doc with a good sense of humour too

Pretty sure we are at the same one Mick - and I am not giving names out either.
I have had 2 visits this last week from the doctor, neither one requested but just to check that I was doing OK with my knee.
Appointments almost always on same day if you ring at 0800 or very soon afterwards, never had a problem in getting appointments within a day or two.

MargaretR · 25-04-2013, 16:12

I haven't visited the doc for the past 5 years.

Some people I know get called for an annual health check by their doc - I never have been. At age 70 there are things wrong with me - but I recall being given the diagnosis 'old age' when I was in my 50s.

I reckon nowt to jumping through hoops to get an appointment with someone who will just remind me that I am in 'god's waiting room' and have moved a bit nearer the front of the queue.

Margaret Pilkington · 25-04-2013, 16:25

With Peel House/Pals...it isn't about there not being enough doctors, it is about the things that make money for the practice. GP's are less about patient care and more about business and finance.
I stay away.......I do not want to be MOT'd...this time would be far better spent on treating those who are in need of medical attention.

The management of the practice could be better.

flashy · 25-04-2013, 16:36

I'm with the same practice as Neil but I'm with the original one in Blackburn, been with them for 17 years and never had a problem getting an appointment, haven't seen my own doc for several years but I don't mind at all, we always get in on the day we need and always get sorted

jaysay · 25-04-2013, 17:14

Quote:

Originally Posted by Big Dave

Have just been to the pals centre this morning to try again to get an appoitment to see a Doctor,last went 3 weeks ago and was told Dr Woodcock(who I been seeing since the late Dr Gavin retired years ago)was not taking appoitments till May,now today I'm told June asked if I could make appoitment to see Dr Cooper but was told no appoitments till May and I would have to ring on a daily basis for an appoitment for that day(try ringing and getting through!!) and would allocated a Doctor. I said what about today reply: all appoitments gone for today.what about next week reply:no we dont do that.
my point is what is going on,it was never like this even when the surgery was in a front room in Avenue Parade. Is this progress??

Demand an home visit, they can't refuse, I hate it when you hear stories like this, When I lived in Hassy the doctor there had this type of appointment system, if I rang up and they said there were no appointments for over a week I just said I'd have an home visit, that I was actual ill today not a week next pancake Tuesday, somehow they managed to push me in somewhere

cashman · 25-04-2013, 17:23

Quote:

Originally Posted by Margaret Pilkington

With Peel House/Pals...it isn't about there not being enough doctors, it is about the things that make money for the practice. GP's are less about patient care and more about business and finance.
I stay away.......I do not want to be MOT'd...this time would be far better spent on treating those who are in need of medical attention.

The management of the practice could be better.

The management of the practice is diabolical, would take a great deal of change to be any better,in industry i am sure they would be binned.

westendlass · 25-04-2013, 17:30

Quote:

Originally Posted by Neil

Where do you go now? We find Rhyddings on Union Road good

Wel too have been going to Rhyddings Surgery on Union Rd. For years. You can always get in if you need a doc. Dr. Prout and Dr.Smith are partners in the practice, I find them really good. My daughter recently had a second bleed on the brain and since coming out of the Royal Preston has had lots of support from Dr.Prout. Highly recommended.

accyman · 25-04-2013, 17:31

just an extra note as to peel house when i insisted on seeing my then doctor Dr Woodcock i was told that i no longer had a doctor i had to see whoever was available

most of the then peel house staff now work at my new doctors and its so much better so it does show its a management issue at peel house not the staff

jaysay · 25-04-2013, 18:08

Quote:

Originally Posted by westendlass

Well too have been going to Rhyddings Surgery on Union Rd. For years. You can always get in if you need a doc. Dr. Prout and Dr.Smith are partners in the practice, I find them really good. My daughter recently had a second bleed on the brain and since coming out of the Royal Preston has had lots of support from Dr.Prout. Highly recommended.

Dr. Samantha Prout was an house officer on ward C1 at Queens Park Hospital back in the early 90's, she was a very good doctor, I would have changed to her a long time ago, but my present doctor, who I've had for the last 27 years, has been great with me and his daughter has now taken me on her books now and she's brilliant

entwisi · 26-04-2013, 08:41

I've been with Majoorans for years ( now Oswald medical centre) and whilst they aren;t perfect I can usually get an appointment same day if I want that or they also do a late night surgery which is useful for those of us that work far from home. other than that we use the drop in clinic at the hospital if we need anything at weekends etc.

I'd suggest if you aren't happy vote with your feet to somewhere better, the short acclimatisation period will soon pay off with better overall care

jaysay · 26-04-2013, 09:06

Quote:

Originally Posted by entwisi

I've been with Majoorans for years ( now Oswald medical centre) and whilst they aren;t perfect I can usually get an appointment same day if I want that or they also do a late night surgery which is useful for those of us that work far from home. other than that we use the drop in clinic at the hospital if we need anything at weekends etc.

I'd suggest if you aren't happy vote with your feet to somewhere better, the short acclimatisation period will soon pay off with better overall care

Totally agree Ian, big isn't always best, which is proved by this so called medical centre, not much of a medical centre when you have to have foresight and make an appointment for when you think you'll be ill

Neil · 26-04-2013, 09:42

Quote:

Originally Posted by flashy

I'm with the same practice as Neil but I'm with the original one in Blackburn, been with them for 17 years and never had a problem getting an appointment, haven't seen my own doc for several years but I don't mind at all, we always get in on the day we need and always get sorted

We have been up to yours a couple of times when we wanted to see a specific Doctor. They said he was up there so I said no problem, when can I go up and see him

Neil · 26-04-2013, 09:44

Quote:

Originally Posted by cashman

The management of the practice is diabolical, would take a great deal of change to be any better,in industry i am sure they would be binned.

Am I hearing a hint of Tory privatisation coming out of a die hard Labour supporter

Neil · 26-04-2013, 09:47

Quote:

Originally Posted by accyman

most of the then peel house staff now work at my new doctors and its so much better so it does show its a management issue at peel house not the staff

You have to blame the Doctors not the staff, it's their surgery and they are responsible for making sure things run as they should. People must be telling the Doctors how poor it is so the Doctors should be sorting out their managers. It's the fault of those at the top if those at the bottom are not performing.