I ordered a small item from Argos on 1st April
It is a magnifier and since free postage was offered it was cheaper than anything similar on ebay.
(not all the books I read are ebooks, which are magnifiable, so these old eyes need help sometimes, when bifocals are inadequate)
I live next door to a mentally backward person who has, in the past, taken in my mail and sat on it for days. This was traumatic when it once was holiday travel tickets and I had to request replacement at the 11th hour, only for him to produce them on the day before the departure.
I have even bought and installed a large set of chrome door numbers on his door, in order to attempt to avert any future incorrect deliveries.
Even that simple precaution does not always avert potential tragedy.
Like the time I was awaiting delivery of a new cooker, and found that it had been delivered to him, and installed. If I hadn't noticed that his cooker was being parked on the front lawn, I may well have been still waiting.
Argos have 'order tracking' which is an invaluable service when you have a neighbour like mine, so I tracked it. The GPO have a tendency to avoid this area on saturdays, so I didn't really expect delivery until tomorrow, tuesday, but it would be nice to see 'dispatched'.
I just checked and read 'delivered' - what a porky pie - just glad it was only a fiver.
I have mailed them as follows -
Comments - This website shows 'delivered'- Oh no it hasn't!
I didn't really expect it to be (being easter)
but it is rather naughty for you to say it has.
If it had been an expensive item I might well have panicked.
I have been at home 24/7 for the past 6 weeks.
I do live next door to a mental defective who has been known to take in my mail and sit on it for days, so I always 'track' any delivery.
Please ensure that porkies are not a part of your customer service plan.
I hope that it will raise enough of a chuckle in the customer services dept to warrant the posting of an Argos voucher....I am an optimist