customer care in the future...

mani · 14-10-2006, 17:15

Customer dialed the No. of Pizza Hut for ordering a Pizza.

Operator: "Thank you for calling Pizza Hut. May I have your..."

Customer: "Heloo, can I order.."

Operator : "Can I have your multi purpose card number first, Sir?"
Customer: "It's eh..., hold.......... on......889861356102049998-45-54610"

Operator : "OK... you're... Mr Singh and you're calling from 17 Jalan Kayu.

Your home number is 4094! 2366, your office 76452302 and your mobile is 0142662566.

Which number are you calling from now Sir?"

Customer: "Home! How did you get all my phone numbers?

Operator : "We are connected to the system Sir"

Customer: "May I order your Seafood Pizza..."

Operator : "That's not a good idea Sir"

Customer: "How come?"

Operator : "According to your medical records, you have high blood pressure and even higher cholesterol level Sir"

Customer: "What?... What do you recommend then?"

Operator : "Try our Low Fat Hokkien Mee Pizza. You'll like it"

Customer: "How do you know for sure?"

Operator : "You borrowed a book entitled "Popular Hokkien Dishes" from the National Library last week Sir"

Customer: "OK I give up... Give me three family size ones then, how much will that cost?"

Operator : "That should be enough for your family of 10, Sir. The total
is $49.9! 9"

Customer: "Can I pay by! credit card?"

Operator : "I'm afraid you have to pay us cash, Sir. Your credit card is
over the limit and you owe your bank $3,720.55 since October last year. That's not including the late payment charges on your housing loan, Sir."

Customer: "I guess I have to run to the neighbourhood ATM and withdraw some cash before your guy arrives"

Operator : "You can't Sir. Based on the records,you've reached your
daily limit on machine withdrawal today"

Customer: "Never mind just send the pizzas, I'll have the cash ready.
How long is it gonna take anyway?"

Operator : "About 45 minutes Sir, but if you can't wait you can always come and collect it on your motorcycle..."

Customer: " What!"

Operator : "According to the details in system ,you own a motorcycle,...registration number 1123..."

Customer: " ????"

Operator : "Is there anything else Sir?"

Customer: "Nothing.! .. by the way... aren't you giving me that 3 free bottles of cola as advertised?"

Operator : "We normally would Sir, but based on your records you're also diabetic....... "

Customer: #$$^%&$@$%^

Operator "Better watch your language Sir. Remember on 15th July 1987 you were convicted of using abusive language on a policeman...?"

Customer: Faints...

carl hurles · 14-10-2006, 17:26

pmsl that is so true lol

AccyJay · 14-10-2006, 17:26

Scary. Could happen though.

WillowTheWhisp · 14-10-2006, 17:30

Or should that be

cherokee · 14-10-2006, 22:17

OMG that could so happen lmao

SPUGGIE J · 15-10-2006, 12:21

Its a bit to close to be confy that mani but its good.

jambutty · 15-10-2006, 12:41

Hands up all those who still want ID cards and a central database of your personal details.

grannyclaret · 16-10-2006, 10:29

erm,,,thats food for thought,,i was all for it before....

mani · 17-10-2006, 00:48

oh man i hate it when i start these revolutions and i dont even realise

like the time i was in germany doing a plastering job badly on a wall and it started to fall apart - next thing you know there's people gettin angry with that and climbin over wanting freedom... and singing to the hoffmeister

*sigh*

entwisi · 17-10-2006, 06:59

You lot don't need to worry, working in the industry there is a cat in hells chance that all these systems would ever agree on a standard data interchange system[1]. The current NHS project is suffering from incompatible data exchange between regions and thats meant to be one big project driven from one place

[1] Although I'm also working on whats called SOA(service oriented architecture) which in theory could act as a buffer between incompatible systems and do any data transformation to make them compatible. IBM, SUN and HP are all really pushing it but I reckon its a minimum of 3 years away for small projects never mind all those systems.

WillowTheWhisp · 17-10-2006, 07:34

Quote:

Originally Posted by mani

oh man i hate it when i start these revolutions and i dont even realise

like the time i was in germany doing a plastering job badly on a wall and it started to fall apart - next thing you know there's people gettin angry with that and climbin over wanting freedom... and singing to the hoffmeister

*sigh*

I just love your sense of humour.