Dill hall lane buses

Yolanda25 · 24-10-2007, 18:44

Whats goin on with the number 5 and number 8 buses that runs through dill hall lane, church, spring hill and accy,all of the sudden they have changed the buses.
They uses to have buses that did not have steps on it so it was very easy for people with prams and weelchairs to get on them and go to town.
My nana takes the bus cuz she cant walk very far , stops a few yards away from her house and it was very handy for her.
Today all of the sudden they have changed the buses and now not many people that needs them can use them,i went to work today in it to realise that the driver had to turn down this lady that usually gets on it with a weelchair.
Im quite angry about it because when i asked the driver he told me that the inspectors has taken the buses to Bolton and they are not bringing them back to Accy.
Now my nana has to pay a taxi whenever she needs to go town because she cant walk all the way to blackburn road to get one of the Spot on buses, what are supossed to do? where do you go to complain?

Can someone help please

Bonnyboy · 24-10-2007, 18:55

I found this, think I would to se if anyone else has any more idea before complaining tho

BERNADETTE · 24-10-2007, 19:03

I don't know where you complain but complain you should that is ridiculous.

flashy · 24-10-2007, 19:07

which bus company is it that does the buses? accrington transport?

Yolanda25 · 24-10-2007, 19:16

Quote:

Originally Posted by flashytart

which bus company is it that does the buses? accrington transport?

I think so, its them little ones , white ones, fern gore has the same ones

flashy · 24-10-2007, 19:18

yeah its Accrington Buses, they are horrible and grotty, i do hope transdev take over very soon

sparkie · 24-10-2007, 22:00

I wanted to get on the Pendleton Circular today but as I now have a pram I couldn't because the steps weren't wide enough (rail in the middle) and there was nowhere to put the pram anyway.

I must use this bus at least 4 times a week and I very rarely see it without at least one pram on it, so if they've taken the other busses off permanantly I won't be best pleased and I dare say a few other people will feel the same way.

Just plain ridiculous in my view.

Ber999T · 25-10-2007, 00:01

Sounds like it time for a complaint to be sent to the County Council folks as they pay for the company to run the services and they DO have a say as to what is expected from the company in way of timetable, fares and provision of services for people with mobility/child care problems.

Not sure which county concillour you need to contact but bet someone on here will find out pdq.

Works pc very slow at working and searching

darwendosser · 25-10-2007, 08:20

Quote:

Originally Posted by flashytart

yeah its Accrington Buses, they are horrible and grotty, i do hope transdev take over very soon

transdev already own accrington buses

moonshiner · 25-10-2007, 11:22

The driver told me that these buses are hereto stay, the ones that were here are now in bolton, now even the bus companys are dumpin there crap here

panther · 25-10-2007, 12:02

Quote:

Originally Posted by darwendosser

transdev already own accrington buses

so how come they are still using them crappy buses??
(off subject

)
transdev is a rip off, all the fares to ossy are all wrong, do you know they charge £1.10 to blackdog from town, and £1.10 to ossy mills from town too

, wonder how they worked that one out!!

shillelagh · 25-10-2007, 15:16

Complaints Procedure: Which matters are not covered by the Complaints Procedure?

If you click on that link and scroll down you will see public transport click on that and that will open an email to complain about the bus service.

Yolanda25 · 25-10-2007, 19:17

I spoke to one of the drivers today and he told me that if enough people writes a letter to complain something will be done about it

sparkie · 26-10-2007, 10:19

I just tried to use the email facility on the link and rather unsurprisingly my emails are being returned unsent. You gotta love LCC.

WillowTheWhisp · 26-10-2007, 10:32

I got on one of those buses the other day - the Fern Gore one to town and I just assumed it was temporary, that the usual one was in for a service or something. It's ludicrous if they are permanent. I thought there were supposed to be laws these days to ensure that there was access for disabled people? The bus I use always has mothers with prams. It's flippin hard work pushing a pram and carrying shopping up Ormerod Street. This definitely needs looking into and complaining about.