Doh !

jimmi5bellies · 27-08-2006, 14:12

I went to see my ENT specialist on Friday, usually i see the same consultant due to complications of my last 15 ops. This time it was his underdog. On entering his clinic/office i noticed his laptop had google page on and my notes closed. He spent about 1 second examinging my ears (which by the way was severely infected last visit 2 weeks ago and had to have an operation cancelled because of this, and needed thorough examinations).
He then asked ...... "Have you ever had any operations of your ears"

.

He was about to discharge me when i asked ...."What about my operation". The nurse quickly opened my files .............. !!!!!!!!!

Just wait till i see my proper consultant, i will be telling him what i think about the idiot working under him !

SPUGGIE J · 27-08-2006, 20:26

I would report without waiting for your next appointment!!! That is no way to treat a patient.

lettie · 28-08-2006, 10:10

Write and complain as soon as possible. Address your letter to your consultant's secretary, that way, he'll definitely get it.

andrewb · 28-08-2006, 11:41

I was ment to see a consultant, and I did, when I paid. Did it on NHS, same consultant, didn't get to see him, just a guy one lower than him who SPOKE to the consultant for me.

ps. yes im back i hope you all missed me the last few days while I was at leeds festival!

jimmi5bellies · 28-08-2006, 18:47

If i wrote in to complain, it would be my word against his and no doubt the nurse would back him for fear of reprisals. Ill just drop it into conversation when he next sees me pre-op.

Neil · 28-08-2006, 19:09

Quote:

Originally Posted by jimmi5bellies

If i wrote in to complain, it would be my word against his and no doubt the nurse would back him for fear of reprisals. Ill just drop it into conversation when he next sees me pre-op.

You should have asked to see your consultant then and there and told the fool why. If no one ever complains about him nothing will ever happen to him.

jimmi5bellies · 28-08-2006, 19:18

One of his underdogs was in the papers earlier on this year. He has fled back to Pakistan after charges of molestering a 15 year old girl on the ward in BRI was being looked into.

Neil · 28-08-2006, 20:32

Who is your consultant?
I go into BRH at 8am on Friday morning for an ENT operation.

lettie · 29-08-2006, 07:09

Quote:

Originally Posted by jimmi5bellies

If i wrote in to complain, it would be my word against his and no doubt the nurse would back him for fear of reprisals. Ill just drop it into conversation when he next sees me pre-op.

You have obviously no idea about the role of the nurse. The nurse attends clinics as patients advocate, not doctor's handmaiden. Any nurse worth her salt will back up the patient unless the patient is abusive, violent or making unreasonable demands. There are no reprisals for nurses who speak out against doctors these days. They are 2 totally separate professions who just happen to work together. Bear in mind that you have seen a junior doctor at your appointment. This may have been a registrar or a senior house officer, either way, they work for your consultant in order to gain experience in the speciality in preparation for the day when they can become consultants themselves. The consultants rely on nursing staff and patients for feedback about how their junior colleagues are performing. It is not unusual for senior nurses to receive feedback forms for registrars which are returned to the consultant when filled in. I receive these forms roughly every 6 months. Letters of thanks and cards also count as good feedback.

Get your letter written and sent. For all you know, this junior doctor may well be treating everybody like he treat you and may have received several complaints already. Any letters received are treated constructively and help each department to identify training issues amongst their staff.

shillelagh · 30-08-2006, 22:12

I go to Preston to see the neurologist. In the last 2 years I've been 6 times to see him - I've seen him once the other times i've seen the under registrars and one time a nurse. The under registrar last september asked if id had a MRI scan and EEG and when i said i hadnt had a MRI scan but i had an EEG when i was 14 he said he would send me for them. I had an MRI in April and the EEG last week. The last time i went to see the neurologist/under registrar he said i didnt need the EEG - 5 weeks later i got the date to go for it. By the way i dont go back to see whoever until January 2007.

garinda · 30-08-2006, 22:58

Quote:

Originally Posted by Neil

I go into BRH at 8am on Friday morning for an ENT operation.

How are you finding your new nose?